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Former Member's avatar
Former Member
4 years ago

1P8 Secure Input issue causes Macos accent menu to stop functioning

Whenever 1P8 causes the secure input feature to lock, it also stops the Macos accent menu feature to stop functioning. For example, if you long press the "e" key, you'll see a popup with a selection of accents. However, with secure input enabled, this doesn't work and instead continuously repeats the character, so instead of "é" one gets "eeeeeee...". As I write in both English and French, I use this feature a lot. This means I need to find the 1P8 window, click on it and login into 1P8 in order to be able to use accents in my French writing.
This was not a problem in 1P7 and before, but for some reason 1P8 now locks the secure input feature, even when 1P is in the background.


1Password Version: 8.6.0
Extension Version: Not Provided
OS Version: macOS 12.3 Beta

7 Replies

  • Thats's great news. You're welcome on behalf of PeterG_1P.

  • Former Member's avatar
    Former Member

    It's been fixed in the latest beta and the issue is no longer occuring! Thanks 1P_PeterG!!!!!

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi @jamesrose_sf, thank you for the specific and detailed steps to reproduce! I'll give this a test and will run it by some of our teammates here as well to see what we can learn about this. Thanks again, and we'll hope to have more for you going forward.

  • Former Member's avatar
    Former Member

    Hi 1P_PeterG, here are some steps that always make it go into that mode on my M1 MBP:
    1. Click on 1P8
    1. ->Lock Screen
    2. Wake computer: Secure Input is Enabled
    3. Click on 1P8 anywhere on the app: Secure Input is still enabled
    4. Click on red Touch ID button in 1P8: Secure Input is disabled
    5. Put finger on Touch ID button: 1P8 unlocks, but goes back into Secure Input is enabled mode
    6. Click anywhere in 1P8: Secure Input is disabled.

    I hope that helps. I can do a screen reconrding if that helps. Also, installing https://trankynam.com/atext/ helps you see this easily.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi @jamesrose_sf , thanks for the details you've provided here. I wonder: does this happen consistently for you when editing an item? We'd like to identify the specific situations where this is occurring for folks, so that we can respond most effectively. We'll be interested to know if that produces any consistent result for you! And thank you again for showing us the issue.

  • Former Member's avatar
    Former Member

    1P_Tommy, it doesn't happen all the time, but I can detect it using another application I use (aText), which shows me that secure input is enabled. When it shows that secure input is enabled, I'm not able to do accents. FYI, aText can't really tell who is causing this, but it is 1P that enables secure input, as once I click on 1P8 and Touch ID, then the secure input shows as disabled on aText and I can type accents.

  • @jamesrose_sf

    I am not seeing that behavior on the latest nightly. Are there any other steps I might need to reproduce this? I left 1Password unlocked, in edit mode and backgrounded.

    Note: I am not on the macOS beta as you are.

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Secure Input issue causes Macos accent menu to stop functioning","id":"message:145584","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:145584","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:145584"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:145584"},"body":"

Whenever 1P8 causes the secure input feature to lock, it also stops the Macos accent menu feature to stop functioning. For example, if you long press the \"e\" key, you'll see a popup with a selection of accents. However, with secure input enabled, this doesn't work and instead continuously repeats the character, so instead of \"é\" one gets \"eeeeeee...\". As I write in both English and French, I use this feature a lot. This means I need to find the 1P8 window, click on it and login into 1P8 in order to be able to use accents in my French writing.
\nThis was not a problem in 1P7 and before, but for some reason 1P8 now locks the secure input feature, even when 1P is in the background.

\n\n

\n\n
\n\n

1Password Version: 8.6.0
\nExtension Version: Not Provided
\nOS Version: macOS 12.3 Beta

","body@stringLength":"1200","rawBody":"

Whenever 1P8 causes the secure input feature to lock, it also stops the Macos accent menu feature to stop functioning. For example, if you long press the \"e\" key, you'll see a popup with a selection of accents. However, with secure input enabled, this doesn't work and instead continuously repeats the character, so instead of \"é\" one gets \"eeeeeee...\". As I write in both English and French, I use this feature a lot. This means I need to find the 1P8 window, click on it and login into 1P8 in order to be able to use accents in my French writing.
\nThis was not a problem in 1P7 and before, but for some reason 1P8 now locks the secure input feature, even when 1P is in the background.

\n\n

\n\n
\n\n

1Password Version: 8.6.0
\nExtension Version: Not Provided
\nOS Version: macOS 12.3 Beta

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1P8 Secure Input issue causes Macos accent menu to stop functioning","moderationData":{"__ref":"ModerationData:moderation_data:145591"},"body":"

Thats's great news. You're welcome on behalf of PeterG_1P.

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It's been fixed in the latest beta and the issue is no longer occuring! Thanks 1P_PeterG!!!!!

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Hi @jamesrose_sf, thank you for the specific and detailed steps to reproduce! I'll give this a test and will run it by some of our teammates here as well to see what we can learn about this. Thanks again, and we'll hope to have more for you going forward.

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Hi 1P_PeterG, here are some steps that always make it go into that mode on my M1 MBP:
\n1. Click on 1P8
\n1. ->Lock Screen
\n2. Wake computer: Secure Input is Enabled
\n3. Click on 1P8 anywhere on the app: Secure Input is still enabled
\n4. Click on red Touch ID button in 1P8: Secure Input is disabled
\n5. Put finger on Touch ID button: 1P8 unlocks, but goes back into Secure Input is enabled mode
\n6. Click anywhere in 1P8: Secure Input is disabled.

\n\n

I hope that helps. I can do a screen reconrding if that helps. Also, installing https://trankynam.com/atext/ helps you see this easily.

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Hi @jamesrose_sf , thanks for the details you've provided here. I wonder: does this happen consistently for you when editing an item? We'd like to identify the specific situations where this is occurring for folks, so that we can respond most effectively. We'll be interested to know if that produces any consistent result for you! And thank you again for showing us the issue.

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1P_Tommy, it doesn't happen all the time, but I can detect it using another application I use (aText), which shows me that secure input is enabled. When it shows that secure input is enabled, I'm not able to do accents. FYI, aText can't really tell who is causing this, but it is 1P that enables secure input, as once I click on 1P8 and Touch ID, then the secure input shows as disabled on aText and I can type accents.

\n\n

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@jamesrose_sf

\n\n

I am not seeing that behavior on the latest nightly. Are there any other steps I might need to reproduce this? I left 1Password unlocked, in edit mode and backgrounded.

\n\n

Note: I am not on the macOS beta as you are.

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