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Dropbox synching

Lyndelm
Lyndelm
Community Member
in 1Password 4 for Windows

i am trying to synch from my pc to my ipad and iphone. If I go into dropbox there is already a 1password file there but it is over a year old. If i go into 1password general preferences the option to move to dropbox is not highlighted so I can't choose it. I have a sneaking suspicion that these files have not been synched for over a year - how do I do this?

Comments

  • khad
    khad
    1Password Alumni

    Is all of your data in 1Password? If so, you probably don't need to merge anything.

    To help us track down the issue more quickly, could you please send us your Diagnostics Report?

    Select Help > Diagnostics Report > Export to File from the menu bar in 1Password. Then attach the report to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

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