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Former Member's avatar
Former Member
3 years ago

lost 1password extension on Safari

Today, I have lost 1password inside Safari.

I have tried to reinstall the extension many times, to restart 1password, Safari, to reboot macOS without any success.

The 1password extension is not displayed anymore inside Safari.

How can I get it back to Safari?

This is still working with Chrome.

1Password Version: 1Password for Mac 8.7.0 80700098, sur le canal PR
Extension Version: 2.3.3
OS Version: macOS 12.3.1 (21E258)

macos
  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @KenGruberman:

    We've shared this situation with our friends at Apple, but for the time being, our recommendation would be to run the Terminal command (or our Help > Troubleshooting option available in the beta and nightly releases of 1Password 8 for Mac) when the problem does occur.

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    The terminal command referenced above also worked for me. However, the more troubling issue is why did this happen at all? Keep in mind that, since upgrading to 1P8 and then downloading the 1P for Safari 2.3.3 app and enabling the extension within Safari, it's been working as expected for weeks now… until today. For NO REASON I can see the 1P extension simply vanished from Safari. As in, not in the Extensions list anymore. And launching the 1P for Safari app did nothing. This is why I had to use the terminal command.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @bcometa

    I'm happy to hear that you were able to resolve the issue as well. 😊

  • Former Member's avatar
    Former Member
    3 years ago

    Thanks @Alanka, worked for me.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @Alanka:

    Glad to hear you were able to locate the steps to resolve this issue. We're working to make this a quick troubleshooting step in 1Password 8 for Mac, so keep an eye out.

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    Finally, what I have done to fix the issue:
    1. close Safari
    2. on Terminal/iTerm: run the command: /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app
    3. start Safari
    4. get a banner to enable 1password extension
    5. clicking on activate
    6. enable for all site
    7. close Safari
    8. start Safari and this time it was working.