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jeliker's avatar
jeliker
New Contributor
3 years ago

I have autolock set for idle 4 hrs yet have to unlock in browsers many, many times per day

Why? I'm seeing this in Safari, Firefox, and Microsoft Edge.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

browser extension
  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey jeliker:

    Thanks for sharing. If the 1Password desktop app and 1Password in your browser are sharing a lock state, then 1Password in your browser should follow the auto-lock timer set by the 1Password desktop app. If they're not sharing a lock state however, then 1Password in your browser has its own lock timer.

    As a quick test, if you manually lock either the 1Password desktop app or 1Password in your browser, does the other one lock? Let me know, and I can dig in further.

    Jack

  • jeliker's avatar
    jeliker
    New Contributor
    3 years ago

    Still seeing this time and again. I mostly use the browser plug-ins (Safari, Firefox, and MS Edge) so perhaps the issue is constrained to only the plug-ins? Can't say for certain if this is also the case with the desktop 1Password app.

    Any thoughts?