I am deathly afraid of losing all of my passwords if I try to upgrade to ver 8. I am using V 7.9.4

grandpamike

I'm happy to hear that, my colleagues will be in touch over email soon. 😊

ref: MLR-75684-418

Thank you, now I can sleep soundly.

XIII

You're correct that diagnostics reports are not encrypted (since we need to be able to read them on our end). Diagnostics reports are meant for troubleshooting technical issues only and they do not contain any of a user's 1Password items.

grandpamike

The diagnostics report that you sent in to our support team over email has not been compromised. Furthermore, the diagnostics report does not contain any of your 1Password data so there is no risk of your data ever being compromised just by sending us a diagnostics report.

Peter, Can you please let me know that the information I sent, has not been compromised in any way ? I would sleep better knowing that.

Not clear from that page, but diagnostic reports created by the Mac App (and probably other platforms) are JSON files which are not encrypted.

Thank you

Thank you, grandpamike. We have received your email message and will follow up with you there.

Thans you

Thanks grandpamike

Someone will be with you as soon as possible.

ref: MLR-75684-418

⚙ About 1Password diagnostics information