Quick Access Shortcut Acting Funky

dovdov
Community Member
edited June 23 in Mac

Once I upgraded to 1P 8, I noticed ⌥⌘\ wasn't working anymore for Quick Access (it did nothing). I went into Preferences to attempt to set the shortcut straight, but the preferences weren't acting right. I gave up for a while, and have now tried again. It's still broken. I took a screen recording, but I apparently can't attach it here.

Steps:
1. Open Preferences
2. Click the X next to Show Quick Access to clear any existing shortcut
3. Slowly press the Command and Option keys
4. Press \

Expected: Show Quick Access shows ⌥⌘\ as the shortcut, pressing that shortcut brings up Quick Access from any app, and pressing ⌘C from any app copies the selection

Actual: Show Quick Access shows ⌘C as the shortcut, but pressing either ⌥⌘\ or ⌘C from any app will bring up Quick Access

Wrong Shortcut


1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: macOS 12.4

Comments

  • Alvin.L_1PAlvin.L_1P

    Team Member

    Hey @dov :

    We'll need to take a closer look at how 1Password is currently set up on your Mac. Can you send the screen recording to us via email?

    Please attach the screen recording to an email message addressed to [email protected] With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    Alvin

  • dovdov
    Community Member

    Support ID: [#MKP-62787-858]

  • Dave_1PDave_1P

    Team Member

    @dov

    Thank you for the Support ID! I've found your email and I've sent you a reply. I recommend that we continue the conversation over email and to prevent duplication of effort I'm closing this thread. 🙂

    ref: MKP-62787-858

This discussion has been closed.