Read first: Previous version support information

Firefox ESR

khad
khad
1Password Alumni
in 1Password 4 for Windows
This discussion was created from comments split from: 1Password Button Missing In Firefox.

Comments

  • stacejer
    stacejer
    Community Member

    I have just installed my copy of 1Password (1.0.9.332) on a new laptop and Firefox won't allow me to install the extension because it is 'not compatible'. I'm running Firefox ESR 17.0.6. Any advice for me to fix this?

  • khad
    khad
    1Password Alumni
    edited June 2013

    From our "Firefox ESR 17 and 1Password" support article:

    1Password does support Firefox ESR 17 but you'll need to download it separately from the regular version of our Firefox extension.

    1. First, uninstall the regular version of 1Password extension in Firefox
    2. Now, you can download the official 1Password for Firefox ESR 17 extension here
    3. After installing it, restart Firefox and 1Password should work properly now.
  • stacejer
    stacejer
    Community Member

    Great! It works. Thanks for the quick reply and clear explanation.

  • khad
    khad
    1Password Alumni

    It is my pleasure to help. I'm glad everything is working well. :)

    Enjoy your week!

  • islam
    islam
    Community Member

    Need updated Version vor 1Password 4

  • Megan
    Megan
    1Password Alumni

    Hi @islam,

    1Password 4 is not yet out for Windows. Are you having a problem with the Firefox extension on your Mac?

This discussion has been closed.