How can i get my icloud vault data?
Hi,
i was using 1password on my iphone a few years ago, but haven't use for quite long time because i changed to android. Recently i recall there should was some item stored in my 1 passowrd so i download 1passowrd 7.9.6 from app store. (this is the latest version i can see in my app store, maybe because my old iphone is iphone8 and system is still IOS13). Since i was using 1passowrd many years ago(in about 2018, 2019), i think i was using old version of 1password that time.
Then when i open the App i saw there is an iCloud option, so i click icloud the App told me 'We found your vault stored in iCloud." But i dont remember the master password so i cannot proceed. Is there anyway i can get back the vault data in my iCloud?
1Password Version: 7.9.6
Extension Version: Not Provided
OS Version: ios13
Browser:_ Not Provided
Comments
Team Member
@Jiarui
7.9.6is the latest version available.Only you have access to your password. We never have it, nor do we want it. Without the password it is impossible to access your data. I would recommend giving our help topic a look. It may help. I wish you the best of luck in recalling that password.
🤔 🔒 If you forgot your 1Password account password or you can't unlock the app