Safari extension constantly breaking/losing connection to 1Password app.

mr.step
mr.step
Community Member

This has been a recurring problem since updating to 1Password 8, the Safari toolbar icon finds no results at all for pages. This makes it impossible to select entires when multiple exist for a site, or to enter other details (like address or card info). Clicking the icon either shows nothing (a blank pane with the spinner) or a search result indicating that nothing has been found.

Half the time the icon shows 1Password as being locked, even though it clearly isn't. (Clicking the icon shows the empty search, not the "Unlock 1Password" screen).

The Command+/ shortcut still usually/often works, even when no results are found, or 1Password shows as locked.

Turning off "Integrate with 1Password App" is sometimes more reliable, but often clicking on the toolbar icon results in a empty pane (with a spinner).

Uninstalling and reinstalling the browser extension usually fixes the issue(s) for a while, but they return within a few days.


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: macOS 12.5
Browser:_ Safari

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