Missing Primary vault

ag_tommy
ag_tommy
in Mac
This discussion was created from comments split from: Default vault with 1Password 8 for Mac.

Comments

  • Garth Brown
    Garth Brown
    Community Member

    Me too!

    I just upgraded to 8 on Mac Pro (OS 12.5). Had over 800 pwds in Primary vault on 7. 1pwd 8 defaulted (apparently) to Personal. I now have only 230 available on Mac Pro. Having to migrate 1pwd 7 info from iOS one-by-one to Mac Pro 1pwd 8 . Absolutely unacceptable!

    How do I find and add Primary to 8?

  • ag_tommy
    ag_tommy
    edited July 2022

    @Garth Brown

    1Password 8 only supports membership vaults. It doe not support Primary vaults. That said if you upgraded data should have been imported on the desktop. It sounds like the desktop may not have had a full copy of your passwords. I would urge you to reach out to us and one of my colleagues can work with you to determine where the problem is.

    Please use support+forum@1password.com to contact us.

This discussion has been closed.