Firefox extension

I have installed 1Pw om my Mac, my iPhone and my Windows desktop, syncing with Dropbox.
everything works fine, except that the changes made on the Mac, or even on the Win application, do not appear in the Firefox extension.
I have deactivated the pw auto save in Firefox
Thanks for your reply

Comments

  • khad
    khad
    1Password Alumni

    Let's try completely removing and reinstalling the Firefox extension. Other browsers handle the removal of the SQLite file automatically, but you will need to do this manually for Firefox:

    1. Open Firefox.
    2. Remove the 1Password extension.
    3. Enter about:support in the address bar and press Return.
    4. Click the "Show Folder" button.
    5. Quit Firefox.
    6. In the Explorer window that opened, go up one level in the file hierarchy.
    7. Move the OnePassword.sqlite to your desktop.

    ​Then reinstall the Firefox extension from 1Password for Windows' preferences on the Browsers tab.

    Once everything is working well, you can safely move the OnePassword.sqlite file on the desktop to the trash.

  • karlpipp
    karlpipp
    Community Member

    Thank you Khad for your support! I followed your instructions, and now the Firefox extension syncs fine.

  • khad
    khad
    1Password Alumni

    Great news! Thanks for letting me know that everything is working well. :)

    If we can be of further assistance, please let us know. We are always here to help!

This discussion has been closed.