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Forum Discussion

  • Alvin_L_1P's avatar
    Alvin_L_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @skillian2023Support :

    The 1Password for Safari extension is connected to the 1Password for iOS app which means that the extension should not be asking for a Sign-in ID when you're setting it up. Are you able to unlock the extension using your account password (the same password you use to unlock the 1Password 8 for iOS app)?

    Alvin

  • Former Member's avatar
    Former Member
    3 years ago

    Hi Alvin. Thanks for the reply. I ultimately deleted the 1PW app from my iPhone, rebooted, and reinstalled the app and now it seems to be working again. Not exactly sure what happened, but that seemed to fix it.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @skillian2023Support

    Nice! Thanks for letting us know things are looking up. Enjoy the weekend!