Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
3 years ago

Each time I open 1Password I get an email about a new log in. How can I stop this?

Each time I open the 1 Password App or Quick access, I get an email that there was a new log in.
This is super annoying and does nothing for security of my account.
How can I stop it?

There has to be a way to opt out of this.


1Password Version: 1Password for Mac 8.8.0
Extension Version: Latest version
OS Version: Mac OS 12.5.1
Browser:_ Safari
Referrer: forum-search:Each time I open 1Password I get an email about a new log in. How can I stop this?

  • @Dub

    Are you clearing your browser history from within Safari? It seems like that may be the case. Because of the way Safari clears its history, it removes the indicator that the browser has been used before. Because of this, you receive a new email because, in essence, it is considered a new use. The team is looking into this in the hopes we alleviate this.

    The workaround at this time is not to clear your history.

  • Former Member's avatar
    Former Member

    Thank you for your response. Highly appreciated.
    I always browse in Private Mode, and I believe the history is automatically cleared when you close a window. I will check that out, and not clear my history as a temporary workaround.
    I never had this problem with version 7, so I hope this gets fixed in version 8 soon.
    Cheers.

  • Former Member's avatar
    Former Member

    I just tested it and you are correct. It is clearing the history that causes the. problem.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @Dub:

    Glad to hear that we were able to get to the bottom of it. As Tommy mentioned, for the time being your best bet would to be avoid clearing Safari's history on a frequent basis.

    Jack