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Forum Discussion
more_cowbell
3 years agoOccasional Contributor
Safari Biometrics disabled? [SOLVED]
- Jack_P_1P
1Password Team
Hi more_cowbell:
With the latest iOS 16 update, 1Password has temporarily turned off Touch ID and Face ID in Safari due to changes in the user flow and experience. Biometric sign-in across all other devices and browsers other than Safari will remain the same. 1Password understands the importance of biometrics, namely the security and convenience it offers our customers. We would like to bring back this feature one day and are working closely with our partners at Apple to figure out how to make that happen.
Jack
- more_cowbellOccasional Contributor
“One day”?? That’s pretty vague
- Former Member
Is the only issue the wording of the prompt? I'm running iOS 16 but haven't updated 1Password yet to disable FaceID, and haven't had any problems with it. The first time it asks you if you want to save a passkey for 1Password, and then every subsequent unlock works exactly as it did on iOS 15.
It seems like a simple instructional popup before the Apple one comes up explaining that would solve this problem, rather than disabling the feature unless Apple changes their wording (which seems very unlikely).
- more_cowbellOccasional Contributor
Dupe
- AMonitorDarklyNew Contributor
This doesn’t appear to affect auto-fill though, is that right?
- Former Member
To me that's unacceptable. That's one of the main features going missing, which by the way was working perfectly before the upgrade on iOS 16 RC. Can we have that enabled again like it was before?
- deviantintegralOccasional Contributor
Does this only affect the Safari extension, or does it also affect the system-level filling that can be used in Safari? Is it only disabled for those upgrading to iOS 16?
- Jack_P_1P
1Password Team
Hi AMonitorDarkly:
Yes, that's correct. This change only affects unlocking the 1Password Extension on iOS for Safari using Touch ID or Face ID, and you can continue to use biometrics to unlock 1Password when tapping "🔑Passwords" or "🔑" above your keyboard.
more_cowbell / @ManuCH:
As I mentioned above, we're working with our partners at Apple, but I don't have any specifics to share at this time.
@mackg:
We used WebAuthn with 1Password for Safari to enable you to use Face ID or Touch ID to unlock. The changes to WebAuthn in iOS 16 don’t align with our security model and aren’t compatible with our implementation of WebAuthn. Consequently, we’ve removed this feature for now.
This change would only apply to 1Password for Safari itself, and not filling using Password AutoFill, as I mentioned above. We have crafted your 1Password experience to be as consistent as possible across operating systems. We also don’t want 1Password to be the reason for not upgrading to iOS 16. We are talking to our partners at Apple about how we can bring this feature back.
Jack
- Former Member
Jack_P_1P Why do you need to work with your partners at Apple, if this worked until a few hours ago, before you released the update, on iOS 16 RC, which I've been running for a week? Can you please share more details? This just doesn't add up to me. It worked, yes, with IOS 16, and you removed the feature?
- Former Member
Hope this doesn't take too long to fix.