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Former Member's avatar
Former Member
3 years ago

1password app keeps rising to the top on Mac

Safari: when I go to a webpage that nominally has a login (eg td.com) 1password app rises to the top and blots out the webpage I'm trying to access.

1Password Version: 8.9.4
Extension Version: 2.3.7
OS Version: Mac OS 12.6
Browser:_ Safari
Referrer: forum-search:1password app keeps rising to the top on Mac

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @spegrum! 👋

    I'm sorry to hear that the 1Password for Mac app is stealing focus from Safari. Can you try the following steps:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
    3. Double-click on 1Password from your Mac's Application folder.
    4. Open your web browser.

    Let me know if that gets things back to a working state. 🙂

  • Former Member's avatar
    Former Member
    3 years ago

    Reseting the browser and 1 Password was not enough. An entire reboot was required.

  • Former Member's avatar
    Former Member
    3 years ago

    The same is happening on my Mac.

    1Password Version: 8.9.4
    1Password Extension: 2.3.8 (I think)
    OS Version: Mac OS 11.6.8
    Browser: Safari 15.6.1

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @spegrum

    I'm happy to hear that a restart resolved the issue. 🙂

    @Grangerz

    Can you try to restart your Mac to see if that resolves the issue for you as well?

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @Grangerz

    I'm happy that everything is working again. 😊