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Forum Discussion
Former Member
3 years agoWhere is my pin code on my new iPad?
Have 1pw on my brand new iPad 9. It asks for my 4 digit pin but will not recognize it. Worked fine my old iPad.
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Referrer: forum-search:Where is my pin code on my new iPad?
- 1P_Dave
Moderator
@Sgefvert
Instead of a PIN code you can enable Touch ID / Face ID (depending on which feature your iPad supports) for 1Password 8 on your iPad instead:
- Use Touch ID to unlock 1Password on your iPhone or iPad
- Use Face ID to unlock 1Password on your iPhone or iPad Pro
Unlocking 1Password using your fingerprint or face is more secure than using a 4-digit PIN code. 🙂
- Former Member
It worked. BTW, 1PW 8 is confusing and without the PIN code feature of no value to me.
- 1P_Dave
Moderator
Hello @Sgefvert! 👋
Are you being asked for the PIN set for the iPad itself or a PIN that you enabled for 1Password 7? If it's the latter than you can disable and change the 1Password PIN by following these steps:
- Open the 1Password app.
- Enter an incorrect PIN code. The screen will flash and then you'll be asked for your account password. Enter your account password to unlock 1Password.
- Tap on Settings.
- Tap on Advanced.
- Tap on Security.
- Turn off the PIN Code.
- Turn on the PIN Code and enter in a new PIN.
I look forward to hearing from you. 🙂