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It is still possible to buy 1Password 7 license?

cachi1915cachi1915
Community Member
edited October 2022 in Memberships

Hello,

I've been 1Password user since 2013, I've bought 1Password 4, 5 and 6 licenses and until yesterday I didn't noticed that there was a standalone license for 1Password 7.6

After I saw it, I've installed 1Password 7.6 and I'm trying to buy a license through the button menu (Purchase 1Password...), after that, in the pop-up screen I select Need a licence? We have those too. and after Buy Licence but nothing happens, only a blank screen with a site-not-available message (see attached)

Am I doing something wrong? There's any way to advance and buy a standalone license for 1Password 7?

Thanks. Regards

Cachi


1Password Version: 7.6
Extension Version: Not Provided
OS Version: macOS 12.6 Monterey
Browser:_ Not Provided

Comments

  • GreyM1PGreyM1P

    Team Member

    Hi there @cachi1915

    We no longer sell licenses for 1Password. You can find out more about our memberships, and start a free trial with no credit card required, here:

    Pricing & free trial

    Please let me know if you have any questions, or would like any further help. :)

    — Grey

  • cachi1915cachi1915
    Community Member

    Well, how bad. I understand that no more standalone 1Password licenses are sold, but not updating existing users is a shame

  • Dave_1PDave_1P

    Team Member

    @cachi1915

    I recommend sending an email to [email protected] with your license information so that our billing team can see what options are available. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • cachi1915cachi1915
    Community Member

    Thank you for your recommendation @Dave_1P , I'll do that.

    Regards

  • cachi1915cachi1915
    Community Member

    Hello @Dave_1P ,
    I've tried but there's no personal support, it was a bot-reply so unlucky :-(

    Sadly I arrived late to the update process. I've reviewed my history and I arrive here at 1Password Pro v.2.2.1 in 2009

    Two years after I've upgrade it successfully to 1Password 3

    And so on until I reach 1Password 6

    I would appreciated receiving an email warning that this kind of update will end.

    Anyway, I'm happy because I've had the opportunity to use it a lot of time.

    Thanks

  • Dave_1PDave_1P

    Team Member

    @cachi1915

    Thank you for being part of 1Password for so many years, we really appreciate it. 😊

    I'm sorry that the initial automatic reply wasn't more personalized and I see that one of my colleagues has now followed up and replied to you as well. I recommend continuing the conversation over email and I'm closing this thread to prevent duplication of effort.

    -Dave

    ref: LHL-57991-758

This discussion has been closed.