Autofill dialog displays blank tiles on Samsung S9+

ntaylor
ntaylor
Community Member
edited October 2022 in Android

Recently switched from 1Password 7 to 1Password 8 on my Samsung S9+ running Android 10 and the autofill dialog in Chrome or Firefox does not contain any text with the available credentials. Clicking on the blank tiles does work, but at times it can be quite difficult to select the right option.

1Password Version: 8.9.7-7.BETA
Extension Version: Not Provided
OS Version: Not Provided
Browser: Chrome 106.0.5249.126, Firefox 105.2.0

Comments

  • ag_timothy
    ag_timothy

    Hi @ntaylor, thanks for joining us on the forum! I'm sorry to hear about the issue with filling suggestions on your device.

    This is a known issue on some devices and one we're working to fix. The filling suggestions aren't blank but displaying white text on an off-white background or black text on an off-black background, which does make it functionally unreadable. I don't have a timeline to share but we should see some changes here in the not-so-distant future.

    In the mean time, trying different combinations of light and dark mode across your browser, keyboard and device can help as a workaround.

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