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Forum Discussion
Firefox extension fails to integrate with desktop app
Hi, I'm running Ubuntu 22.04 with 1Password desktop app and Firefox extension. The Firefox extension doesn't talk to the desktop app(the extension works like a single app, like I can not unlock extension from desktop app). I tried Chrome extension and the integration works well. Then I tried to install the beta version of Firefox extension and the integration was still broken. Do you know how to fix this issue?
1Password Version: 8.9.8
Extension Version: 2.4.7(beta) & 2.3.8
OS Version: Ubuntu 22.04
Browser:_ Firefox
Find the solution here
https://1password.community/discussion/134432/when-i-login-to-1password-on-ubuntu-linux-the-firefox-extension-does-not-unlockIf you want to install a .deb version of Firefox on which the integration will work, refer to this link https://www.omgubuntu.co.uk/2022/04/how-to-install-firefox-deb-apt-ubuntu-22-04
I'm running Ubuntu 22.04.2, I've followed the steps to switch from the awful snap firefox to the deb, but the extension integration with the app still isn't working, is there something else I can check?
steph_giles1Password Team
Hey @coolbr33ze, bliles,
I'm sorry for the trouble, could you possible send over some logs so out team can further investigate? Here's how:
Please attach the reports to an email message addressed to
support+forum@1password.comwith a link to this thread.You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!
