Touch ID does not work to open 1Password on the Mac Safari browser extension. does work to open app

kendonw
kendonw
Community Member
in Mac

Have Mac running OS Ventura 13.0.1. Running 1Password for Mac 8.9.8.
Touch ID no longer works on Safari browser extension.
It does work to open app.

1Password Version: 8.9.8
Extension Version: 2.4.1
OS Version: 13.0.1
Browser:_ Safari
Referrer: forum-search:touch id does not work on browser extension

Comments

  • Alvin.L_1P
    Alvin.L_1P

    Hey @kendonw 👋:

    Can you completely close Safari and restart your Mac to see if it helps? When we've had reports of this occurring, users have reported that restarting their device helped resolve the issue.

    Alvin

  • kendonw
    kendonw
    Community Member

    That seemed to work! Thank you.

  • Dave_1P
    Dave_1P

    @kendonw

    On behalf of Alvin, I'm happy that Touch ID is working again. 🙂

    -Dave

This discussion has been closed.