iWatch will not open 1 Password
iWatch will not open 1Password. iMac communicates with watch but will not op
en after clicking 2 times as indicated
1Password Version: 1Password for Mac 8.9.8
Extension Version: Not Provided
OS Version: macOS 13.0.1
Browser:_ safari
Referrer: forum-search:how to get iWatch to open iPassword
Comments
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Hello @CEB! 👋
I'm sorry that Apple Watch isn't working to unlock 1Password. Just to confirm, are you able to unlock the Mac itself using your Apple Watch? If you are then please try the following steps:
- Disable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Uncheck "Apple Watch").
- Disable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
- Turn off your Mac.
- Restart your Apple Watch: Restart your Apple Watch - Apple Support
- Turn on your Mac.
- Enable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
- Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").
Let me know if that improves the situation. 🙂
-Dave
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Apple Watch will unlock Mac. After following your instructions, 2 separate times, Watch still will not open 1Password. 1Password communicates with Watch but will not respond to the double click.
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I'm sorry that you're still unable to unlock 1Password on your Mac using your Apple Watch. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/135875/iwatch-will-not-open-1-password
- Your forum username:
CEB - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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