Signing into 1Password Support Community Issue

Michael01
Michael01
Community Member
in Lounge

Hi,

Each time I sign into this forum, I am faced with the following message "You need to reset your password. Click here to reset your password." The only way I can log into here, is to reset the password each and every time.

Is there a bug in these forums forcing a password reset on each login?

Michael.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • Ben
    Ben

    Hi @Michael01

    I apologize for the delayed reply. I'm not aware of any such bug, but we'd be happy to help troubleshoot. If this is still occurring, could you please shoot us an email to support+forum@1password.com describing your experience? Please email from the address associated with your 1Password.community account. Once you've emailed in, you should receive a support ID in an automated message from BitBot. Please post that ID here, so we can 'connect the dots.'

    Thank you, and sorry for the trouble.

    Ben

  • Michael01
    Michael01
    Community Member

    Hi Ben,

    The problem is still persisting. I have sent the email.

    Support ID: [#BXJ-82281-539]

    Michael.

  • ag_tommy
    ag_tommy

    @Michael01

    I'll be replying soon. Let's keep the conversation going via email.

    ref: BXJ-82281-539

This discussion has been closed.