Documents can't be shared

vidario

When I try to share a document I get this message: "To share a document, you'll need to use a shared vault". Why can't I generate a link for sharing?
Thanks

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1Password Version: 8.10.0
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Not Provided

GreyM1P

Hi there @vidario

Are you on a free trial? If so, make sure you've added a payment method through the Billing tab of 1Password.com. If there's no payment method currently added, you won't be able to share documents with a link.

Let me know how you get on. I'll be here if you need further help. :)

— Grey

vidario

Thank you very much for your support. Everything is fine now

GreyM1P

@vidario

Glad to hear, and you're welcome! We'll be here if you need anything. :)

AlexPM

@GreyM1P I hope it is okay that I hijack the thread.
I have the same error, using business over a year now.
The message says I need to use a shared vault...https://support.1password.com/create-share-vaults-teams/

Is document sharing via link not possible anymore?

1P_Gem

Hi @AlexPM, thanks for reaching out! I understand that you're not able to generate a link to share a document.

The Get Help section at the bottom of the guide linked below lists a few scenarios where sharing items may not be possible - could you take a look and see whether any of the points might apply to you?

• Securely share 1Password items with anyone

I look forward to hearing from you!

AlexPM

@1P_Gem Thanks for your reply.
I found the problem, The Option was disabled....

Thanks!

1P_Gem

Hi @AlexPM, I'm so pleased to hear that you were able to get things working! Thanks for letting us know 😄