When I go to a sign in for a site (iPhone or iPad) 1password the iOS extension for safari gives me all the choices for all the vaults in the account I have set the autofill from in settings to the a collection that contains the vault I want. Is this a non-working function or something that isn't possible in the safari iOS extension. As a note clicking on settings in the popup does not take one to the app settings on the iPad but does on the iPhone. iPad Pro 4th gen and iPhone 13 Pro Max both running 16.3.
Thank You !
1Password Version: 8.10 Beta 81000024
_Extension Version: Not Provided
_OS Version: 16.3
Browser: Safari
Comments
Team Member
Hello @dwgray! 👋
1Password for Safari on the iPhone/iPad doesn't currently have the ability to restrict suggestions to certain vaults or collections. I can see how it would be useful to select a specific collection for filling and I've passed along your feedback to the product team.
In the meantime, you can use Password AutoFill to save and fill items from the current collection: Use 1Password to fill and save in apps and browsers on your iPhone and iPad
Are you using an external keyboard with the iPad by any chance? Are you able to open Settings if you temporarily disconnect the keyboard?
-Dave
ref: PB-30657933
ref: dev/core/core#9873
Thank You - being able to select a specific collection would be great
I’m am using the apple magic keyboard with my iPad however the behavior is the same with or without the keyboard.
Team Member
@dwgray
Hmm other users who have reported a similar issue on the iPad were all using external keyboards. Can you tell me a little more about what you're seeing? What happens when you try to open settings from 1Password for Safari? Does Safari open a blank tab? Does the 1Password app open at all?
Can you also tell me if this is a new issue or if it's always been like this since you started using 1Password for Safari on your iPad?
-Dave
@Dave_1P I have the same issue with settings on my iPad.
With my Logitech keyboard attached, clicking settings simply opens a new blank tab in Safari. But if I disconnect the keyboard, then I am prompted to "open in 1Password" as expected.
Team Member
@WorldIRC
Thank you for your report. This is a known issue and I've added your comment to the internal work item that our developers have open to investigate further. Hopefully this can be fixed with a future update.
In the meantime, you can open settings from 1Password for Safari if you temporarily disconnect the keyboard (as you mentioned), or you can reach the extension's settings from inside of the 1Password for iPadOS app itself. I'm sorry for the inconvenience.
-Dave
@Dave_1P
I believe it has been like this since I moved to 8 on my iPad but I can't say for sure.
Team Member
@dwgray
Thank you for the reply. Can you please reproduce the issue one more time and then generate a diagnostics report so that we can investigate further:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
[email protected]
.With your email please include:
dwgray
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
FYI still an issue on the latest update
Team Member
@WorldIRC
Indeed, this issue is still in our developer's backlog. I'm sorry for the inconvenience.
-Dave
@Dave_1P glad the major update was released today. Hopefully a quicker cadence for minor fixes can be implemented now :)
Team Member
@WorldIRC
We're planning to return to smaller and quicker releases after this giant release. 🙂
-Dave