I am upgrading to 1password8 and the window "waiting for data to be moved" seems frozen

S2dept8

I am upgrading to 1password8 and the window "waiting for data to be moved" seems frozen

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Referrer: forum-search:transferring data to 1password 8 is taking a long time

Dave_1P

Hello @S2dept8! 👋

I'm sorry to hear that the installer for 1Password 8 isn't moving forward. You may be running into an issue we're tracking. You can quit the installer (it won't result in any data loss). Then follow these steps:

1. Open and unlock 1Password 7.
2. Confirm that you can see your items.
3. Leave 1Password 7's main window open.
4. Run the 1Password 8 installer again while 1Password 7 is open.

Let me know if you run into any issues. 🙂

-Dave

S2dept8

yes, I found that plan online, and followed it and it worked. thanks for the encouragement

Dave_1P

I'm happy to hear that everything is working now. 🙂

-Dave