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sagov's avatar
sagov
New Contributor
2 years ago

how to completely remove 1Password from imac

I have had repeated problems after a reinstall of macos monterey on my 2017 imac. despite many attempts and support suggestions the fix is not durable and I want to start over with a fresh reinstall of the desktop app .I have already sent another email to the team but feel that a clenup of olf files/prefereces plists etc might be needed.??


1Password Version: 8
Extension Version: Not Provided
OS Version: 12.65
Browser:_ chrome
Referrer: forum-search:how to completely remove 1Password from imac

  • sagov's avatar
    sagov
    New Contributor

    browser extensions in both safari and chrome are working as expected

  • Hello sagov! 👋

    I'm sorry that you're running into a problem when using 1Password for Mac. I see that you're currently discussing the issue with the support team over email and I recommend that you continue the conversation there since they're aware of the history of the issue. One of my colleagues will send you a reply as soon as possible. To prevent having the same conversation both here and over email I'm closing this thread.

    -Dave

    ref: YZD-15176-669