1Password 8.10.7 Mac locks when window closed

stephenhart
stephenhart
Community Member

1Password is locking when I close the window (red X button). If I just hide the window (yellow — button) it remains unlocked.
This is a new behavior, perhaps coincidentally after returning from several days away from home. Previously, closing the window left 1Password unlocked.

I see nothing in Settings that would affect this behavior.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • Hello @stephenhart! 👋

    The latest version of 1Password 8 fixes a bug where, when the menu bar icon is disabled, 1Password wouldn't immediately close after the user closed the main window. You can have 1Password continue to run in the background (and stay unlocked until your auto-lock settings kick in) by following these steps:

    1. Open and unlock 1Password for Mac.
    2. Click on 1Password next to the  in the menu bar.
    3. Click on Settings.
    4. Click on General.
    5. Turn "Keep 1Password in the menu bar" on.

    Let me know if that doesn't work.

    -Dave

  • stephenhart
    stephenhart
    Community Member

    Thanks. That worked.

  • I'm glad to hear that my suggestion helped. 🙂

    -Dave

  • timofeypiper
    timofeypiper
    Community Member

    Is there a way to hide the 1Password menubar icon and keep running it in the background like before?

  • ag_tommy
    edited June 2023

    @timofeypiper

    No, not currently. I'd be happy to the let the team know you're interested in this ability. I use Bartender to keep 1Password in menu bar out of my main bar. It's not a free app, but worth the small cost in my opinion. I've been using it for years now. There may also be free alternatives available. I'm not familiar with those.

    ref: 33451554

  • timofeypiper
    timofeypiper
    Community Member

    It looks like when I close the 1Password window it now locks me out. I have to have the menubar feature running in order for it not to do this. I find this new feature fairly annoying. I have used Bartender before but it's not for me. Thanks

  • @timofeypiper

    Thank you for the feedback. Hopefully the team can further refine the experience here in the future.

    -Dave

    ref: dev/core/core#9557

  • stoker
    stoker
    Community Member

    @Dave_1P Hmm I would consider this a regression. I understand wanting the 1Password app to close after the main window closes, but if the explicit auto-lock timeout has not elapsed then the app should absolutely re-open in an unlocked state. The auto-lock settings mention either "Lock on sleep, screensaver, or switching users" or "Lock after the computer is idle for ...". Main window close falls under neither of those options, so I don't expect auto-lock to trigger on main window close.

    The difference in locking behavior whether you have the "Menu icon" on/off sounds like a bug. The settings menu doesn't mention anything about this effect. And too many apps have forced themselves into my menu bar that I can't see some of them behind my MacBook's camera notch, so personally I don't consider keeping 1Password in my Menu Bar a viable workaround (nor is installing additional software, paid or not, to hide it from the menu bar).

    This has been driving me crazy the last week or so because the SSH Agent now also completely shuts down when the 1Password app main window isn't open, even if the auto-lock timeout hasn't elapsed. It doesn't even respond to key requests anymore :(

  • @stoker

    Thank you for the feedback. We do have an internal work item open to look into creating separate options to control when 1Password is in the menu bar and to keep 1Password running when all windows are closed and I've added your comments there so that our developers are aware that you'd like to see the change made.

    For now, if you disable "Keep 1Password in the menu bar" and then close the main window, all of 1Password's background processes will quit as well. When all of 1Password's processes quit the app is automatically locked.

    -Dave

    ref: dev/core/core#9557

  • sam.doran
    sam.doran
    Community Member

    I'm glad I'm not the only one seeing this. I thought I was just going crazy.

    I do not have 1Password in the menu bar enabled since I have long used ⌥⌘\ to bring up Quick Access, née 1Password Mini.

    I have found that shortcut to be less reliable than the old 1Password Mini days. I suspected it was because 1Password was being quit because I do not have it set to be available in the Menu Bar. Now I know that is indeed the case.

    Today I got into this fun situation where I would click the 1P button in the browser toolbar, it would launch 1P so I could enter the password to unlock my vault, then it would close the window and send me back to the browser, quitting 1Password and starting the cycle all over again.

    I'll put 1Password in the Menu Bar (and tuck it away with Bar Tender). It would be great if 1Password could run in the background without windows open on a Menu Bar icon, though.

    Thanks for making a great product, helping keep my family and friends secure!

  • @sam.doran

    I've added your request that we add an option to keep 1Password running in the background, even when the menu bar icon is disabled, to the internal work item open for the issue. Thank you for the feedback. 🙂

    -Dave

  • c224
    c224
    Community Member

    I was having this issue on 2 Macs and showing the menu at icon resolved both machines. I have no need and don’t want to have the menu bar icon.

    1Password prior to v8 was awesome software. I think I’ve been using 1Password since the iPhone 3G days (or close to it). It’s sad that I’m hating v8 more and more each day. It’s just filled with bugs and unreliable.

  • @c224

    Thank you for the feedback, I've passed it along to the team. Hopefully we can improve the experience with keeping 1Password open even when the menubar is disabled in a future update.

    And thank you for being part of 1Password for so many years! If you're running into other issues then please open a new thread for those so that we can take a look and investigate. 🙂

    -Dave

  • burtmacklin21
    burtmacklin21
    Community Member
    edited June 2023

    I find this new behavior confusing as well. Until I realized what was going on, I kept logging in and closing the app window afterward like I normally do, which stuck me in a cycle of unlocking and immediately locking 1Password. An option to go back to the old behavior would be great, and in the future, better messaging around a high-impact change like this would be ideal 🙂 I definitely thought this was a bug and kept looking for an update that would patch it.

  • Dave_1P
    edited June 2023

    @burtmacklin21

    Thank you, I've shared your feedback with the team. I don't believe that it's likely that the app will go back to the old behaviour but we do have a work item open to look into giving folks an option to keep 1Password open and unlocked even when the menubar icon is disabled.

    -Dave

    ref: dev/core/core#9557

  • reidtait
    reidtait
    Community Member

    I'm so glad I came across this thread. I find it a bit disingenuous that this change in functionality is being characterized as a bug fix to 1Password 8. I've been leaving 1Password running without any active windows and without the menu bar icon since the 1Password 7 days. Like others, I assumed that this was another bug in 1Password 8 and have spent the last couple weeks or so frustrated every time my 1P keyboard shortcuts weren't working.

    I'll take the recommended steps and run the menu bar icon hidden, but for folks who don't use Bartender and don't want an unnecessary menu bar tool (my parents, for example), this seems like a fundamental change in functionality that breaks what I thought was 1Password's standard behaviour: always running in the background ready to respond to keyboard shortcuts.

  • @reidtait

    Thank you for the feedback. I've added your comments to the internal work item that our developers have open to look into turning the menu bar icon off while still leaving 1Password running in the background.

    -Dave

  • mikeytwice
    mikeytwice
    Community Member

    Hi all, just want to join the chorus about wanting to keep 1Password running with the menu bar icon off. Aside from wanting to keep the menubar free of clutter (and not really needing the icon because I use hotkeys), I think there's a minor security issue here. For various reasons, I don't want people to know I have 1Password running, and the app's functionality is pretty severely kneecapped when the app isn't running in the background. (For example, when it's not running in the background, Chrome often and unpredictably solicits touch ID and asks me to enter a password.)

  • @mikeytwice

    I've forwarded your comments and request to our Product team. Thank you for the feedback.

    -Dave

    ref: PB-34185707

This discussion has been closed.