Using physical keys alongside passkeys

System
System
in iOS
This discussion was created from comments split from: Trouble saving passkeys for websites flagged by Watchtower.

Comments

  • Unknown
    Unknown
    edited September 2023
    This content has been removed.
  • Unknown
    Unknown
    edited September 2023
    This content has been removed.
  • Dave_1P
    Dave_1P

    Hello @bugwhat! 👋

    Thanks for the report, this appears to be an issue with how iOS 17 handles security keys. Hopefully it can be fixed in a future update to iOS.

    For now, when you see the screen asking you to choose between using a passkey or your security key, try tapping your security key without choosing either option. If that doesn't work then temporarily turning iCloud Keychain on for AutoFill appears to workaround the issue:

    1. On the Home screen, tap Settings.
    2. Tap Passwords > Password Options.
    3. Turn on Turn on AutoFill Passwords and Passkeys.
    4. Turn on Keychain. You can leave 1Password turned on.
    5. Authenticate to the app or website using your security key.
    6. Follow steps 1-3 again and this time turn off Keychain. Make sure that 1Password is on.

    I hope that helps. 🙂

    -Dave

  • Unknown
    Unknown
    This content has been removed.
  • Dave_1P
    Dave_1P

    I'm happy to help. 🙂

    -Dave

  • Unknown
    Unknown
    edited September 2023
    This content has been removed.
  • Dave_1P
    Dave_1P

    @bugwhat

    I'm happy that the workaround works for you. Hopefully the issue will be fixed in an iOS update soon.

    -Dave

This discussion has been closed.