Forum Discussion

xiscosc's avatar
xiscosc
Occasional Contributor
2 years ago

Fill and update login adds it to Samsung Internet instead of the right app

When I log in to an app that has a login with a web in-app, 1Password updates the login and adds Samsung Internet as an app for that login, instead of the real app.

I noticed this when I switched from a Google Pixel using Chrome to a Galaxy using Samsung Internet.

The same happens for suggestions, if I only have the app in the login and there is no URL, 1Password does not suggest anything because it thinks that I'm on Samsung Internet instead of the real app.


1Password Version: 8.10.16
Extension Version: Not Provided
OS Version: Android 13 / One UI 5.1
Browser: Samsung Internet

5 Replies

  • I have the same issue. It's really annoying, as I'd like to be able to properly use the built-in browser.

  • xiscosc's avatar
    xiscosc
    Occasional Contributor

    Hi @ag_audrey / 1P_Timothy , any news on this?

    Adding the URL on 1Password does not solve the problem, it looks like 1Password thinks that I am inside an app instead of a browser, so it does not suggest anything. Then if I find the correct login, it gets updated and adds Samsung internet on it instead of the URL of the website.

    Then that login item appears all the time on Samsung internet regarding the URL since 1Password has it linked to Samsung internet.

    I have attached a recording
    https://www.veed.io/view/20523149-6278-489b-8ec0-012b48fb7f28?panel=share

    I see that my first post was a bit confusing since I said the right app instead of the right URL, my apologies.

    Everything works well in Chrome, but I would like to be able to use Samsung internet.

  • Hey xiscosc, thank you for sharing those apps, and my sincere apologies for the delay in response. I will pass these along to our development team.

    In the meantime, I would encourage you to add URLs to your items so that 1Password can suggest the correct Logins while you're on Samsung Internet. Alternatively, if you would like to revisit Chrome, this should not be an issue at all in Chrome.

  • Hi xiscosc, thanks for writing in and reporting this behavior.

    Just to confirm, for sign-ins where Samsung Internet is used as a in-app browser, you're finding that Samsung Internet can be added as the linked app instead of the app in question? Could you share an app where you have encountered this behavior so we can help investigate further?

    As a workaround, switching to a different default browser may help:
    1. Open device settings.
    2. Select Apps.
    3. Select Choose default apps.
    4. Select Browser app.
    5. Select Chrome or another supported browser.

    Thanks again!

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app","id":"message:38912","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:4705"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:38912"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:38912"},"body":"

When I log in to an app that has a login with a web in-app, 1Password updates the login and adds Samsung Internet as an app for that login, instead of the real app.

\n\n

I noticed this when I switched from a Google Pixel using Chrome to a Galaxy using Samsung Internet.

\n\n

The same happens for suggestions, if I only have the app in the login and there is no URL, 1Password does not suggest anything because it thinks that I'm on Samsung Internet instead of the real app.

\n\n
\n\n

1Password Version: 8.10.16
\nExtension Version: Not Provided
\nOS Version: Android 13 / One UI 5.1
\nBrowser: Samsung Internet

","body@stringLength":"677","rawBody":"

When I log in to an app that has a login with a web in-app, 1Password updates the login and adds Samsung Internet as an app for that login, instead of the real app.

\n\n

I noticed this when I switched from a Google Pixel using Chrome to a Galaxy using Samsung Internet.

\n\n

The same happens for suggestions, if I only have the app in the login and there is no URL, 1Password does not suggest anything because it thinks that I'm on Samsung Internet instead of the real app.

\n\n
\n\n

1Password Version: 8.10.16
\nExtension Version: Not Provided
\nOS Version: Android 13 / One UI 5.1
\nBrowser: Samsung Internet

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Fill and update login adds it to Samsung Internet instead of the right app","moderationData":{"__ref":"ModerationData:moderation_data:38917"},"body":"

I have the same issue. It's really annoying, as I'd like to be able to properly use the built-in browser.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"109","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-01-31T11:46:32.000-05:00","lastPublishTime":"2024-01-31T11:46:32.000-05:00","metrics":{"__typename":"MessageMetrics","views":11},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38912/message:38917","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"114","rawBody":"

I have the same issue. It's really annoying, as I'd like to be able to properly use the built-in browser.

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38917_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:38916":{"__typename":"ModerationData","id":"moderation_data:38916","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:38916":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4705"},"id":"message:38916","revisionNum":1,"uid":38916,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:38912"},"conversation":{"__ref":"Conversation:conversation:38912"},"subject":"Re: Fill and update login adds it to Samsung Internet instead of the right app","moderationData":{"__ref":"ModerationData:moderation_data:38916"},"body":"

Hi @ag_audrey / 1P_Timothy , any news on this?

\n\n

Adding the URL on 1Password does not solve the problem, it looks like 1Password thinks that I am inside an app instead of a browser, so it does not suggest anything. Then if I find the correct login, it gets updated and adds Samsung internet on it instead of the URL of the website.

\n\n

Then that login item appears all the time on Samsung internet regarding the URL since 1Password has it linked to Samsung internet.

\n\n

I have attached a recording
\nhttps://www.veed.io/view/20523149-6278-489b-8ec0-012b48fb7f28?panel=share

\n\n

I see that my first post was a bit confusing since I said the right app instead of the right URL, my apologies.

\n\n

Everything works well in Chrome, but I would like to be able to use Samsung internet.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-01-04T12:13:10.000-05:00","lastPublishTime":"2024-01-04T12:13:10.000-05:00","metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38912/message:38916","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1123","rawBody":"

Hi @ag_audrey / , any news on this?

\n\n

Adding the URL on 1Password does not solve the problem, it looks like 1Password thinks that I am inside an app instead of a browser, so it does not suggest anything. Then if I find the correct login, it gets updated and adds Samsung internet on it instead of the URL of the website.

\n\n

Then that login item appears all the time on Samsung internet regarding the URL since 1Password has it linked to Samsung internet.

\n\n

I have attached a recording
\nhttps://www.veed.io/view/20523149-6278-489b-8ec0-012b48fb7f28?panel=share

\n\n

I see that my first post was a bit confusing since I said the right app instead of the right URL, my apologies.

\n\n

Everything works well in Chrome, but I would like to be able to use Samsung internet.

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38916_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:38915":{"__typename":"ModerationData","id":"moderation_data:38915","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:38915":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:38915","revisionNum":1,"uid":38915,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:38912"},"conversation":{"__ref":"Conversation:conversation:38912"},"subject":"Re: Fill and update login adds it to Samsung Internet instead of the right app","moderationData":{"__ref":"ModerationData:moderation_data:38915"},"body":"

Hey xiscosc, thank you for sharing those apps, and my sincere apologies for the delay in response. I will pass these along to our development team.

\n\n

In the meantime, I would encourage you to add URLs to your items so that 1Password can suggest the correct Logins while you're on Samsung Internet. Alternatively, if you would like to revisit Chrome, this should not be an issue at all in Chrome.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-08T13:50:35.000-05:00","lastPublishTime":"2023-11-08T13:50:35.000-05:00","metrics":{"__typename":"MessageMetrics","views":10},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38912/message:38915","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"594","rawBody":"

Hey , thank you for sharing those apps, and my sincere apologies for the delay in response. I will pass these along to our development team.

\n\n

In the meantime, I would encourage you to add URLs to your items so that 1Password can suggest the correct Logins while you're on Samsung Internet. Alternatively, if you would like to revisit Chrome, this should not be an issue at all in Chrome.

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38915_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:38914":{"__typename":"ModerationData","id":"moderation_data:38914","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:38914":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4705"},"id":"message:38914","revisionNum":1,"uid":38914,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:38912"},"conversation":{"__ref":"Conversation:conversation:38912"},"subject":"Re: Fill and update login adds it to Samsung Internet instead of the right app","moderationData":{"__ref":"ModerationData:moderation_data:38914"},"body":"

Few apps: Zalando, Zoho People, Zoom (with SSO)

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"49","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-10-13T17:43:11.000-04:00","lastPublishTime":"2023-10-13T17:43:11.000-04:00","metrics":{"__typename":"MessageMetrics","views":10},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38912/message:38914","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"54","rawBody":"

Few apps: Zalando, Zoho People, Zoom (with SSO)

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38914_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMi1TUThMREY\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMi1TUThMREY","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMi1TUThMREY\"}"},"rankStyle":"FILLED"},"User:user:28":{"__typename":"User","id":"user:28","uid":28,"login":"1P_Timothy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-21T12:09:54.428-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0yOC0zVmdlSFc?image-coordinates=454%2C0%2C1374%2C919"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:cuxzj43862/user:28"},"ModerationData:moderation_data:38913":{"__typename":"ModerationData","id":"moderation_data:38913","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:38913":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:28"},"id":"message:38913","revisionNum":1,"uid":38913,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:38912"},"conversation":{"__ref":"Conversation:conversation:38912"},"subject":"Re: Fill and update login adds it to Samsung Internet instead of the right app","moderationData":{"__ref":"ModerationData:moderation_data:38913"},"body":"

Hi xiscosc, thanks for writing in and reporting this behavior.

\n\n

Just to confirm, for sign-ins where Samsung Internet is used as a in-app browser, you're finding that Samsung Internet can be added as the linked app instead of the app in question? Could you share an app where you have encountered this behavior so we can help investigate further?

\n\n

As a workaround, switching to a different default browser may help:
\n1. Open device settings.
\n2. Select Apps.
\n3. Select Choose default apps.
\n4. Select Browser app.
\n5. Select Chrome or another supported browser.

\n\n

Thanks again!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-10-13T17:26:41.000-04:00","lastPublishTime":"2023-10-13T17:26:41.000-04:00","metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38912/message:38913","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"816","rawBody":"

Hi , thanks for writing in and reporting this behavior.

\n\n

Just to confirm, for sign-ins where Samsung Internet is used as a in-app browser, you're finding that Samsung Internet can be added as the linked app instead of the app in question? Could you share an app where you have encountered this behavior so we can help investigate further?

\n\n

As a workaround, switching to a different default browser may help:
\n1. Open device settings.
\n2. Select Apps.
\n3. Select Choose default apps.
\n4. Select Browser app.
\n5. Select Chrome or another supported browser.

\n\n

Thanks again!

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38913_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1742479761752","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1742479761752","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1742479761752","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1742479761752","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1742479761752","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1742479761752","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1742479761752","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1742479761752":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1742479761752","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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