Another New Login Question.....

shipdriver
shipdriver
Community Member
edited November 2023 in Android

I tried reading the older threads but here I am starting another. When I am joining a new website. I keep hoping and waiting for a pop up from 1PW but no luck.

So....what is best practice to get the login info from a new site into 1PW? I have a Windows 11 and use the extension.

1Password Version: Not Provided
Extension Version: 2.17.0
OS Version: Not Provided
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @shipdriver! 👋

    Thanks for the question! You can use 1Password in the browser (the extension) to save your login information after you've typed it into a website: Save and fill passwords in your browser

    After you type in your username and password you should see 1Password offer to save it:

    image

    If you don't see 1Password's menu then make sure that the modern extension is installed: 1Password – Password Manager

    If that still doesn't work, or if I misunderstood the question, then please let me know.

    -Dave

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  • Dave_1P
    Dave_1P

    @shipdriver

    Thank you for the reply. Do you see the 1Password icon in the username/password field when you click on the field? What happens when you click on the icon? Do you see a prompt from 1Password?

    If you don't see the icon or prompt then can you try these steps:

    1. Right-click on the 1Password icon in your browser's toolbar.
    2. Click Autofill.
    3. Make sure that "Offer to fill and save passwords" and "Show autofill suggestions when a form field is in focus".

    Then, go to a website and type in your login information. Do you see the 1Password filling menu now?

    If you still don't then can you share a website where you're running into this issue so that I can take a look? Don't post your username or password, just the website address.

    -Dave

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  • Dave_1P
    Dave_1P

    @shipdriver

    Thank you for the reply. The Samsung Tab A8 Galaxy tablet appears to run Android but you mentioned that you were using Windows 11 in your initial post. Can you clarify if you're running into the issue on Android or Windows?

    In general, Android doesn't support browser extensions so you won't find the 1Password extension there. However, you can still save and fill password in browsers and other apps using Autofill: Use 1Password to save logins and sign in to apps and websites on your Android device

    I look forward to hearing from you.

    -Dave

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