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Forum Discussion
TomGed
2 years agoNew Contributor
Unable to unlock with Apple Watch
I am running 1Password for Mac 8.10.23 on a Mac mini 2023 (M2) and can not unlock with Apple Watch. My Mac is setup to unlock with Apple Watch and 1Password gives me the option to unlock with my Apple Watch or to use my account password, but the Apple Watch is not asking me to approve. My Apple Watch is a Series 6 watch (model a2292) with version 10.2.
- 1P_Dave
Moderator
Thank you, I see that my colleague was able to provide you with a workaround for your specific situation. If you have any other questions then please continue the conversation over email. 🙂
-Dave
ref: FFK-65464-754
- akonlineNew Contributor
Hi, i send the asked diagnostic file
My support ticket ID is FFK-65464-754
- akonlineNew Contributor
I am also not able to unlock 1Password with my Apple Watch Ultra. Unlocking my Mac works.
Its annoying to always type the password to unlock the 1password app. - 1P_Dave
Moderator
I'm happy that the team was able to provide a workaround for your specific situation.
I'm happy that the team was able to provide a workaround for your specific situation.
ref: HSF-58531-128
Thank you for sending in a diagnostics report! One of my colleagues will reply to you soon, please continue the conversation there.
-Dave
ref: QXP-54648-364
- DeltaSevenOccasional Contributor
I've also been unable to unlock 1Password with my Apple Watch. I've already tried the steps in the January 8 posting. I'm going to send my diagnostics file now.
Your support ticket ID is QXP-54648-364.
- Josep_Baila_CeraNew Contributor
Buenos dÃas.
1P_DaveCon la ayuda del soporte, ya puedo desbloquear con el Apple Watch. Ahora a esperar la actualización.
Muchas gracias.
- 1P_Dave
Moderator
¡Gracias por publicar el número de soporte! Uno de mis colegas le enviará una respuesta por correo electrónico pronto. Por favor continúe la conversación allÃ.
Thank you for posting the support number! One of my colleagues will send you a reply via email soon. Please continue the conversation there.
-Dave
ref: HSF-58531-128
- Josep_Baila_CeraNew Contributor
El ID de su ticket de soporte es HSF-58531-128
- Josep_Baila_CeraNew Contributor
Buenas tardes.
¡Yo tampoco puedo desbloquear con el Apple Watch!
Saludos
- 1P_Dave
Moderator
I'm sorry that the workaround stopped working. One of my colleagues will reach out to you directly via email soon. Please continue the conversation there.
-Dave
ref: FGC-25528-545