Can't sign in on archlinux.

epix · February 6

Just install from aur, but can't sign in. Keep getting welcome interface after sign in.
Log file:

INFO  2024-02-06T04:02:07.260 ThreadId(11) [1P:op-settings/src/store/json_store.rs:117] Settings file "/home/$USER/.config/1Password/settings/settings.json" missing, using defaults.
INFO  2024-02-06T04:02:07.260 ThreadId(11) [client:typescript] Client starting.
WARN  2024-02-06T04:02:08.087 ThreadId(11) [1P:op-crash-reporting/src/killswitch.rs:58] Failed to check Sentry enabled status, Sentry is disabled. Reason: IoError(IoError(error sending request for url (<redacted URL>): operation timed out))
INFO  2024-02-06T04:02:08.088 ThreadId(11) [1P:op-localization/src/lib.rs:227] system locale detected as 'en-US'
INFO  2024-02-06T04:02:08.088 ThreadId(11) [1P:op-localization/src/lib.rs:253] selected translations for EN_US based on detected locale en-US
INFO  2024-02-06T04:02:08.088 ThreadId(11) [status:op-app/src/app.rs:560] App::new(1Password for Linux/81023003 (EN_US), /home/$USER/.config/1Password/1password.sqlite, /home/$USER/.config/1Password/1password_resources.sqlite)
INFO  2024-02-06T04:02:08.094 ThreadId(11) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
INFO  2024-02-06T04:02:08.094 ThreadId(11) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
INFO  2024-02-06T04:02:08.094 ThreadId(11) [1P:data/op-db/src/core_db/db.rs:163] Starting Core DB at version: 30
INFO  2024-02-06T04:02:08.096 ThreadId(11) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
INFO  2024-02-06T04:02:08.096 ThreadId(11) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
INFO  2024-02-06T04:02:08.097 ThreadId(11) [1P:data/op-db/src/resources_db/db.rs:131] Starting Resources DB at version: 1
INFO  2024-02-06T04:02:08.104 ThreadId(11) [1P:ssh/op-ssh-config/src/lib.rs:309] agent not configured
INFO  2024-02-06T04:02:08.105 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-native-core-integration/src/lib.rs:329] Starting IPC listener on 1Password-BrowserSupport
INFO  2024-02-06T04:02:08.107 tokio-runtime-worker(ThreadId(1)) [1P:native-messaging/op-native-core-integration/src/lib.rs:341] Active native core integration is awaiting messages
INFO  2024-02-06T04:02:08.107 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/google-chrome/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.107 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/google-chrome-beta/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.107 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/google-chrome-unstable/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.107 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/chromium/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.108 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/microsoft-edge-dev/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.108 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/BraveSoftware/Brave-Browser/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.108 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/vivaldi/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.108 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/vivaldi-snapshot/NativeMessagingHosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.113 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.mozilla/native-messaging-hosts/com.1password.1password.json
INFO  2024-02-06T04:02:08.113 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:83] Successfully installed all native messaging manifests.
INFO  2024-02-06T04:02:08.114 tokio-runtime-worker(ThreadId(7)) [1P:ssh/op-agent-controller/src/desktop.rs:438] Starting filesystem watcher for SSH agent configuration directories...
ERROR 2024-02-06T04:02:08.114 tokio-runtime-worker(ThreadId(7)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/desktop.rs:439] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
INFO  2024-02-06T04:02:23.093 tokio-runtime-worker(ThreadId(5)) [1P:ui/op-signin-ui/src/handlers.rs:1722] Cancel sign in request was invoked with CancelSignInBehavior::SignOut. The account(s) will be removed.
INFO  2024-02-06T04:02:23.093 tokio-runtime-worker(ThreadId(5)) [1P:op-app/src/app/backend/signin.rs:697] cancelling a sign in session
INFO  2024-02-06T04:02:23.094 ThreadId(15) [1P:data/op-db/src/core_db/db.rs:373] vacuuming db
INFO  2024-02-06T04:02:23.094 tokio-runtime-worker(ThreadId(5)) [1P:op-app/src/app/backend/lock.rs:118] Lock state changed: Locked
INFO  2024-02-06T04:02:23.094 tokio-runtime-worker(ThreadId(5)) [1P:op-app/src/app/backend/lock.rs:136] Locked. Reason: Automatic(OnlyLockedAccountsRemain).
INFO  2024-02-06T04:02:23.107 tokio-runtime-worker(ThreadId(6)) [1P:ui/op-signin-ui/src/handlers.rs:1722] Cancel sign in request was invoked with CancelSignInBehavior::SignOut. The account(s) will be removed.
INFO  2024-02-06T04:02:23.107 tokio-runtime-worker(ThreadId(6)) [1P:op-app/src/app/backend/signin.rs:697] cancelling a sign in session
INFO  2024-02-06T04:02:23.125 ThreadId(15) [1P:data/op-db/src/core_db/db.rs:373] vacuuming db
INFO  2024-02-06T04:02:23.153 ThreadId(15) [1P:data/op-db/src/core_db/db.rs:373] vacuuming db
INFO  2024-02-06T04:02:23.153 tokio-runtime-worker(ThreadId(1)) [1P:op-app/src/app/backend/lock.rs:118] Lock state changed: Locked
INFO  2024-02-06T04:02:23.153 tokio-runtime-worker(ThreadId(1)) [1P:op-app/src/app/backend/lock.rs:136] Locked. Reason: Automatic(OnlyLockedAccountsRemain).
INFO  2024-02-06T04:02:23.180 ThreadId(15) [1P:data/op-db/src/core_db/db.rs:373] vacuuming db
INFO  2024-02-06T04:02:32.918 tokio-runtime-worker(ThreadId(5)) [1P:op-app/src/app/backend/frontend.rs:24] Front end event: window closed
INFO  2024-02-06T04:02:32.920 tokio-runtime-worker(ThreadId(7)) [1P:op-app/src/app/backend/frontend.rs:53] Front end event: app will quit
WARN  2024-02-06T04:02:32.920 tokio-runtime-worker(ThreadId(7)) [1P:op-invocation/src/lib.rs:498] shutdown requested!
INFO  2024-02-06T04:02:32.920 tokio-runtime-worker(ThreadId(7)) [1P:op-app/src/app/shutdown.rs:69] starting app shutdown
INFO  2024-02-06T04:02:33.024 ThreadId(15) [1P:data/op-db-queue/src/lib.rs:234] db shutdown requested
INFO  2024-02-06T04:02:33.024 ThreadId(15) [1P:data/op-db-queue/src/lib.rs:242] closing dbs
INFO  2024-02-06T04:02:33.025 ThreadId(15) [1P:data/op-db-queue/src/lib.rs:248] db queue worker exiting
INFO  2024-02-06T04:02:33.026 tokio-runtime-worker(ThreadId(6)) [1P:op-app/src/app/shutdown.rs:106] app shutdown complete

1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Shamshiel · February 7

Your problem is probably related to this problem:
https://1password.community/discussion/144180/1password-quit-unexpectedly#latest

Both have the same error in the log file

ERROR 2024-02-06T04:02:08.114 tokio-runtime-worker(ThreadId(7)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/desktop.rs:439] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })

I think there is something broken with 1Password and Arch Linux based systems...

FrankyO1P · February 21

Hi @epix

Thanks for bringing this to our attention. There are other users reporting a similar issue and I would love to investigate into this issue further.

Could you send an email to support+linux@1Password.com?

With your email please include:

A link to this thread: https://1password.community/discussion/144319/cant-sign-in-on-archlinux
Your forum username: epix
A diagnostics report: https://support.1password.com/diagnostics/?linux
Information about your current environment (Linux distribution, version, desktop environment)

We'll look forward to hearing from you.

Franky

Can't sign in on archlinux.

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