Custom icons are no longer scaling

MMirabito
MMirabito
Community Member
edited June 22 in Windows

Dear support, Using custom icons but they are no longer scaling properly. It used be easy select image and it worked. I am not sure when it stopped working - The last time I added an account and the custom icon scaled properly was on May 31, 2024 @ 22:48:15.

What am I doing wrong, has anyone else reported issues? See screenshot bellow

Thanks for any guidance

1Password for Windows 8.10.35
Edition Windows 10 Enterprise
Version 22H2
Installed on ‎2/‎23/‎2021
OS build 19045.4529
Experience Windows Feature Experience Pack 1000.19058.1000.0

(810350
03)

1Password Version: 8.10.35
Extension Version: NA
OS Version: Windows 10 Enterprise 22H2
Browser: NA

Comments

  • 1P_Gem
    1P_Gem

    Hi @MMirabito, thanks for reaching out about this!

    I've taken a look at your screenshots and this seems to be the expected behaviour for Credit Card items. The Visa icon in your first screenshot is provided automatically by 1Password after filling in the type and number fields of a Credit Card item, and is not a custom added icon.

    The icons for Visa, Mastercard and so on that 1Password provides automatically are displayed in a rectangle, while any custom icon you add to a credit card item will be cropped to fit into the default square icon shape, the same way the icon for any other item type would be.

    I would be happy to file a feature request on your behalf to see if we can make it possible to add rectangular custom icons for credit cards, rather than squares - just let me know!

  • MMirabito
    MMirabito
    Community Member
    edited June 25

    Hi @1P_Gem, thank you for the message.

    I think I understand what is going on now, and you are right It’s working as designed.

    The image I use is 512x512 and when I add a custom image 1Password does it's best to make it fit as square top left corner.

    I was able to create an new image with the same dimensions and put it right in the middle and stretch only left to right and make it appear wider. see below for what I did.

    Thanks,
    max

    Revised Image

    Standard Behavior

  • 1P_Gem
    1P_Gem

    Hi @MMirabito! I'm so pleased to hear that the information was helpful and you were able to implement a suitable workaround - thanks for letting me know 😄