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Forum Discussion
Ben
8 months agoOccasional Contributor
iOS 18: Safari Extension is much smaller
Iβm not sure if this is expected behaviour, but as you can see from the screenshot the 1Password plug-in is quite smaller
Is this expected behaviour?
1Password Version: 8.10.36 81036031
Extension Version: Not Provided
OS Version: iPadOS 18.0 (22A5297f)
Browser: Safari
- 1P_Dave
Moderator
Hello Ben! π
I'm sorry for the delay in responding. That definitely doesn't look right. Are you still seeing the same behaviour on your iPad with the latest beta version of iPadOS 18? If you are then can you try these steps:
- Fully close Safari on iOS.
- Fully close 1Password on iOS.
- Open and unlock the main 1Password app from your home screen.
- Open Safari and go to any webpage.
- Tap on the AA icon in the address bar.
- Tap on 1Password in the menu.
- Follow the prompt to unlock 1Password for Safari with your account password.
Does this resolve the issue or do you see the same formatting of the pop-up? I look forward to hearing from you.
-Dave
- 1P_Dave
Moderator
Thanks for confirming that you still see the issue. If you're willing to send in a diagnostics report then I can have that passed along to our development team:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/146488/ios-18-safari-extension-is-much-smaller
- Your forum username:
benf
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- BenOccasional Contributor
Sorry itβs taken me so long to come back to you. support ticket ID is SKK-63141-256
- 1P_Dave
Moderator
Thank you for posting the Support ID, one of my colleagues will respond to you via email soon. π
-Dave
ref: SKK-63141-256