Support for Zen browser

Dave_1P

@plssupport

Thanks again for the feedback. 🙂

-Dave

Fumler

Any details you can share around this? Is it just a ticket on some board nobody looks at, or is it planned? Either literal support for Zen or a "whitelist" of browsers supported on Windows?

the_john19

@Dave_1P Can I ask why you stopped approving new browsers before you had the custom trusted browser feature ready on all platforms, especially the biggest (Windows)?
I really don't get it, and it really sucks to see that you're apparently still not working on it, you're just passing along feedback that people "want it"?

I thought the days of 1Password being a Mac-first company were somehow over, but I guess not... :(

I guess to get your team to approve a new browser, it has to be built for Mac-first, like the Arc browser, to get your team to approve it even after you have "stopped" doing so.. :/

stereo18

This thread has been open for 3 and a half months. Has any progress been made?

cryptofyre

I understand the importance of ensuring security and compliance, but this delay for such a critical feature feels unwarranted. As both a business and personal user, the hesitation seems unnecessary given the circumstances. The Zen Team has gone above and beyond to ensure their app signatures meet your requirements, adhering strictly to your guidelines. Despite this, there doesn't appear to have been any progress or changes on 1Password's side.

While I appreciated the exception made for Arc on Windows, this seems to be the only instance of flexibility. Is there any way to expedite this process? Perhaps there's someone specific I could reach out to for further advocacy, as it feels like these concerns are not being addressed.

Many Zen users, including myself, are facing significant challenges with this on Windows. It's increasingly frustrating and makes me reconsider continuing with 1Password. I deeply value the platform but having to log in every time I need to access resources in my preferred browser undermines the user experience. This functionality should be a user-driven choice, not one dictated by hardcoded limitations.

Dave_1P

Hello everyone,

The old process of manually vetting browsers resulted in only a very limited number of browsers being supported, the amount of work required to vet a browser made it impossible to review and approve every browser that was requested by customers and only a small number made it through the process. This told our team that we needed to change the process and that's why we're hoping to release a custom additional browsers feature in the future so that you can use any browser with 1Password for Windows whether our team has approved it or not.

Your requests and feedback are important and are all considered by the team. Which features are implemented (and when) depends on a variety of factors that include: consideration for our existing product roadmap and planned features, urgent bug fixes that need to be prioritized over feature requests, available development resources, other customer feedback, and more.

Please continue to voice your feedback, it helps us to make 1Password better for everyone even if a specific feature isn't implemented right away. 🙂

-Dave

vortexture

Is there any workaround that can be used temporarly on windows? Its rather frustrating that there are workarounds for MacOS and Linux (https://docs.zen-browser.app/guides/1password) but when I'm on my windows machine I can't intergrate with the desktop app

IAreKyleW00t

onepassforumuser

Adding my vote to the pile: please support Zen browser

stereo18

faser

Any updates on a solution? It has already been 3 months now and there is not even a workaround for Windows, which is the majority of OS'.

Dave_1P

@vortexture and @faser

No workaround exists. 1Password for Windows only connecting with supported browsers is an important security feature that allows the 1Password desktop app to make sure that it only ever communicates with a vetted safe browser with a genuine code signature and not a malicious app pretending to be that browser. As mentioned earlier in the thread, the team hopes to build and release a secure way for users to add unvetted and unsupported browsers to 1Password for Windows in the future. I've let the team know that you'd like to use Zen Browser with 1Password for Windows.

@onepassforumuser

Thank you for the request, I've shared it with the team. 🙂

-Dave

ref: PB-44856987
ref: PB-44857020

faser

Thanks for the reply @Dave_1P. It's not only about 1Password desktop connection, 1Password also doesn't work standalone in the browser, at least for people using EU domains (.eu domain).

Dave_1P

@faser

I'm sorry that you're running into issues when adding your account to the browser extension. We're limited in how much assistance we can provide for browsers that we don't regularly test or support but I'll help as much as possible. I downloaded Zen Browser in a Windows VM, installed 1Password in the browser, and I was able to create and add a .EU 1Password account to the browser extension. Try these steps:

1. Open Zen Browser.
2. Install the 1Password browser extension from the Mozilla add-ons store.
3. Click on the 1Password icon in the browser's toolbar.
4. Click Sign In on the welcome page.
5. A sign-in page will open. Scroll down and change your region from .COM to .EU in the dropdown menu:

6. Enter your account information and sign in.
7. Click Add account to add your 1Password account to the browser extension when prompted.

8. Wait a few moments until you see a notification that your account was added successfully.

Let me know if that doesn't work.

-Dave

sonix288

Is there any ETA on when the ability to add unsupported browsers will be added in windows so we can get zen browser integration working?

Dave_1P

@sonix288

I don't have an ETA to share. I've let the team know that you're eager to see the feature be built and released in 1Password for Windows, thank you for the feedback.

-Dave

ref: PB-44921924

E29037CB

+1 on Zen Browser

fourways

+1 for Zen and Floorp support!

EvonG1P

@E29037CB, @fourways,

I've shared your feedback with our product team. Thank you.

-Evon

ref:45118603
ref:45118634

George1pw

Dave,

You stated "No workaround exists. 1Password for Windows only connecting with supported browsers is an important security feature that allows the 1Password desktop app to make sure that it only ever communicates with a vetted safe browser with a genuine code signature and not a malicious app pretending to be that browser. "

With the utmost respect: why did 1Password create a workaround on Linux and MacOS but refuse to implement the same on Windows ? The angel in myself tells me this is to protect users as Windows is by default less secure. The devil in myself tells me the developers with their Linux machines like their more or less obscure browsers themselves (Vivaldi?) and created a quick workaround. It is hard to explain that creating an entry in the registry that is protected by UAC is less secure than creating a file in /etc/1password.

I'm not complaining as I use EndeavourOS as my daily driver but claiming the moral high ground is a bit problematic for me when the same risks exists on three OS-families but a workaround is provided on two of them.

Again, I say this with the utmost respect and I don't want to offend anyone. I just think people deserve an explanation why a workaround is provided on Linux and MacOS but not on Windows.

Kind regards,

George (customer since 2008)

Dave_1P

@George1pw

Whenever possible, the team aims to release a new feature across all platforms at the same time but the custom trusted browsers feature requires more dedicated, platform-specific, work for Windows that hasn't been done yet. This work is prioritized based on a variety of factors that include availability of relevant development resources, other features on our roadmap, and the need to complete other work such as security patches and bug fixes.

The team hopes to introduce the additional trusted browsers feature to other platforms like Windows in the future. I've shared your comments and feedback with the team, they're aware of the need for this feature on Windows. Thank you for the feedback and for being a long-time 1Password customer! 🙂

-Dave

ref: PB-45132297

CoreParadox

I think it's pretty ridiculous that the 1password team can't keep feature parity between their apps, if a major feature like this isn't available cross-platform, especially this far off, why are you not prioritizing it, or at least providing a temporary solution? Zen browser isn't a small fork by any means, it has over 20k stars on github, which is surely a fraction of the userbase. The source code is all there, the code is signed, what is the big holdup for you guys? Giving all your users these useless canned responses to nearly every single user request is a really quick way for your users to lose faith in your ability to drive features they want and need, interactions like this are what's continuing to push people to open source solutions like bitwarden.

krylic

I understand that vetting invididual browsers is not going to be a thing but Windows users need a solution.
If the custom browser option isn't ready then can an exeption be made to vet and allow add Zen browser as a supported browser?

kerren

Hi all, just a note here, I managed to get the 1Password desktop app to work with the Zen Browser extension on Linux. The trick was ensuring that the Zen Browser files are not owned by your local user.

I wrote up an article here about it and created a gist on Github which should automate the process.

stereo18

My subscription is ending on december, i don't know if i should renew it. Desktop integration is pretty usefull when paired with windows hello

luxliquida

I just switched to Zen Browser and... the lack of any plan to address this is disappointing.

What's worse is that the plugin apparently borked itself and kept refusing my primary password even after it had worked for a couple weeks... reinstalling worked, but the combination of these two issues is enough to make me rethink my password management choices.