Apple Watch unlock isn't working in 8.10.38

System
System
in Mac
This discussion was created from comments split from: Unable to unlock with Apple Watch.

Comments

  • zepfhyr
    zepfhyr
    Community Member

    Has this issue been resolved in 8.10.38 or 8.10.39? It stopped working for me in 8.10.34 so I upgraded in the hopes that it might get it working again, but it hasn't. And I don't see an option in Settings to toggle "Unlock with Apple Watch" on or off.

  • Dave_1P
    Dave_1P

    Hello @zepfhyr! 👋

    I'm sorry that Apple Watch unlock has stopped working again on your Mac. What version of 1Password are you currently using?

    If you're running 8.10.38 and you're still able to unlock the Mac itself using your Apple Watch then try these steps:

    1. Disable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Uncheck "Apple Watch"). (If you don’t see the Apple Watch option in 1Password then skip this step.)
    2. Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
    3. Turn off your Mac.
    4. Restart your Apple Watch: Restart your Apple Watch - Apple Support
    5. Turn on your Mac.
    6. Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
    7. Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").

    If that still doesn't work then let me know.

    -Dave

  • zepfhyr
    zepfhyr
    Community Member

    It magically reappeared in the app after an hour and is working properly now. 🤷🏻‍♂️

  • Dave_1P
    Dave_1P
    edited August 8

    I'm glad that Apple Watch unlock is working again. If you run into the issue again then let me know.

    -Dave