Can someone simply explain the versions of 1Password I have compared to 1Password 8

docwest
docwest
Community Member
edited September 6 in Mac

So the problem with getting older is I don't understand the terminology in the knowledge base. Yes, I can look it up but if the instructions don't use terminology I understand then they are not helpful.

I currently use 1Password. I love it. But in the process pf trying to get my entire family set up on a family plan I've run into problems. I've been using it for years... probably a decade +. I have it on my Mac and on my iPhone (they sync). From my understanding I need to upgrade to 1Password 8 to use the family plan (and start paying subscription fees - which I don't mind), then I cna invite family members (Up to 4 additional) to join.

I've tried emailing support. I have 10-20 emails with them but I don't completely understand the answers and regularly they leave me with more questions than solutions.

On my iPhone I have version 7.10.2. On my Mac I have 6.8.9. Everything works and syncs vial a Primary Vault using iCloud.

So I've gone on the Apple App Store on my Mac and I can only find 1Password 7. I've gone on the App store on my iPhone and I see under 'whats new' "Version 8.10.38". This all confuses me....

I've also identified that I can sign up and download 1Password 8 form the 1 Password Website.

So what do I do? Do I start on my iPhone or do I start on my Mac? Also, the pricing is different depending on which way I sign up?!? The family plan via the iPhone family plan is $6.99 monthy. On 1Password.com its $4.99... The individual plans differ in price too. WHY?

I want to do this, need to do this but really need/want a little hand holding.

Should I start on 1Passwords Website using my Mac hoping that then I do it on my phone and it will all just work out? .... or do I start on my iPhone and go there other way. It appears much less expensive starting on my mac... or do I have to pay a monthy fee for the mac and a different monthly fee for the iPhone?

Confused... would really appreciate anyone to take pity on me and help.

S

1Password Version: 7.10.2 & 6.8.9
Extension Version: Not Provided
OS Version: iOs 17.5.1 / Mac OS Montery
Browser: Safari

Comments

  • Dave_1P
    Dave_1P

    Hello @docwest! 👋

    I'm sorry for the confusion. I see that my colleague was able to help you over on the email side of things. If you have any other questions then just reply to her last email.

    To prevent having the same conversation in two places at once, I'll close this thread.

    -Dave

    ref: IJS-87474-782

This discussion has been closed.