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Forum Discussion
tyrannosoares
5 months agoNew Contributor
Saving of Passkeys Not Available on MacOS Sequoia 15.0.1
New MacOS update to Sequoia 15.0.1 has added Apple Password app to the computer and 1Password is not able to be set as default for passkeys and new items to be sent to. I have troubleshooted this with Apple Support and opened an Apple Support ticket. Additionally, part of the trouble shooting performed was uninstalling and reinstalling the 1Password application and additionally attempting to use 1Password 7 available in the Apple App Store.
1Password for Mac 8.10.46 (81046026)
1Password Version: 8.10.46 (81046026)
Extension Version: N/A
OS Version: MacOS Sequoia 15.0.1
Browser: N/A
- 1P_Evon
1Password Team
I'm sorry for the delay. I've located the two open tickets and see that my colleagues are investigating. Please continue the conversation using your Yahoo email. Thank you!
-Evon
ref: WZA-22855-768
ref: RDB-53129-556- mhickman88New Contributor
Are there any updates on this ticket? I have the exact same issue running 1Password for Mac 8.10.60 (81060027) running the chrome extension version 8.10.60.27.
- mdvzoOccasional Contributor
I sent the email from my Yahoo account with all the requested info, but I never received an automated response from BitBot, even though I checked my Junk Folder. I used my Gmail account:
RDB-53129-556
- 1P_Evon
1Password Team
vanik, mdvzo, Thank you for reaching out. I'm sorry for the trouble.
I recommend sending an email to support+forum@1Password.com so that our support team can help you. With your email, please include your forum username, a diagnostics report from the 1Password extension after you've recreated the issue and the forum URL:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon
- mdvzoOccasional Contributor
Can we get an update on this? I have a similar issue in 15.2 on two separate Macs. I cannot fill passkeys. I opened another discussion.
- mdvzoOccasional Contributor
Same issue for me - vanikNew Contributor
Having the same issue. This just does not work in Sequoia. I've disabled "AutoFill Passwords and Passkeys" in System Settings, I've made 1password the default password manager for 2 different browsers, and I get this every single time:
- 1P_Dave
Moderator
Thank you for posting the Support ID, I see that my colleague has reviewed your diagnostics report and sent you a reply via email. Please continue the conversation there.
-Dave
ref: CFY-52252-689
ref: dev/core/core#31888 - wutsmypassNew Contributor
support ticket ID is CFY-52252-689.
- 1P_Dave
Moderator
Thanks for checking that setting. So that I can investigate this further, I'd like to ask you to reproduce the issue one more time and I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread:
https://1password.community/discussion/comment/721998/#Comment_721998
- Your forum username:
wutsmypass
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- A link to this thread:
- wutsmypassNew Contributor
I don't have a passkey for those specific sites in iCloud, only 1P. I do have my work in iCloud, but not 1P. I also doublechecked those settings and everything is pretty much enabled. I don't generally have issues autofilling "regular" 2-factor on PayPal or Google or regular passwords on most other sites.