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Forum Discussion
zeror
5 months agoNew Contributor
Unable to launch nor uninstall 1Password
I just installed 1Password from the Windows app store on a fresh install of Windows 11 24H2. It worked for a while, but after about a day, I find myself unable to either launch the app nor uninstall it from the Settings app.
If I click uninstall, nothing happens at all.
Same goes if I double click the app, nothing happens. I notice in Task Manager that 3 processes for 1Password.exe quickly launches and then disappears.
I downloaded a new installer from the website, and when I try to run it, a progress bar appears and then quickly disappears.
I already tried deleting the 1P folder in Local App Data
The browser extensions still work fine.
Any thoughts? I really don't want to have to reinstall Win 11 just to get one app working. Thanks
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
- zerorNew Contributor
I emailed them, and got this: BGC-69339-984.
Hope to hear from your team
- GreyM1P
1Password Team
Hi there zeror
It sounds like it'll be better to get help from us at 1Password directly in this case. Send us an email at
support+forum@1password.com
and you'll receive an auto-reply from š¤ BitBot. It will contain a conversation number, which looks like[#ABC-12345-123]
ā post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)ā Grey
- zerorNew Contributor
Anyone?.... it's very annoying. I'd really rather not have to reformat & start over