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Donald22's avatar
Donald22
New Contributor
11 months ago

1Password Safari Extension memory Leak

There is a huge memory/Mac ports leak in the 1Password Safari Extension. I have seen it over the last few versions. You can see it on the screenshot here from Activity Monitor.
This is with Safari running between 10 and 14 days without Safari being closed.

1Password Version: 8.10.48
Extension Version: 8.10.46
OS Version: macOS 14.6.1
Browser: Safari

browser extension
macos

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    11 months ago

    Donald22

    Thank you for sending in the diagnostics report, one of my colleagues will send you a reply via email as soon as soon as they've finished reviewing the report. Please continue the conversation there.

    -Dave

    ref: LGK-93988-915

  • Donald22's avatar
    Donald22
    New Contributor
    11 months ago

    Hi

    Your support ticket ID is LGK-93988-915

    I have attached another screenshot from Activity Monitor.
    As you can see it just keeps leaking "Mac Ports" and so does 1Password Browser Helper.
    Up from 37K to 42K now since I took the first screenshot and memory gone up about 300MB as well.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    11 months ago

    Hello Donald22! 👋

    I'm sorry that you're seeing abnormal memory usages with 1Password for Safari. The next time that you see this I'd like to ask you to create a diagnostics report from 1Password in your browser:

    Sending Diagnostics Reports (browser extension)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave