Significant performance drop since 8.10.52 update on both macOS/Windows

VincentBounce
VincentBounce
Community Member
in Mac

When I click on [All items] located on the upper-left corner:

  • it now takes 3s on macOS M1 Max version to load and display all 5237 items instead of 0s before.
  • it now takes 5s on Windows ARM version to load and display all 5237 items instead of 1s before.

I changed nothing on my setup which can alter the performance.
Each of my items has an icon that I uploaded.

1Password Version: 8.10.52
Extension Version: Not Provided
OS Version: latest
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @VincentBounce! 👋

    I'm sorry that you're seeing different performance after updating to the latest version of 1Password. I'd like to ask you to reproduce the issue again and create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/149067/significant-performance-drop-since-8-10-52-update-on-both-macos-windows#latest
    • The exact date and time when you last reproduced the issue.
    • Your forum username: VincentBounce

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

  • VincentBounce
    VincentBounce
    Community Member

    Your support ticket ID is PYZ-54338-396.

  • Dave_1P
    Dave_1P

    @VincentBounce

    Thank you for posting the Support ID, one of my colleagues will reach out to you via email soon. Please continue the conversation there.

    -Dave

    ref: PYZ-54338-396

  • VincentBounce
    VincentBounce
    Community Member

    This performance drop was not solved on 8.10.52 nor 8.10.54.

    But it was just solved on 8.10.56 on both macOS/Windows.

    I didn't find which improvement solved this among this list https://releases.1password.com/mac/8.10/#changelog can you tell me what did you change to solve this?