The extension on Safari stays locked even when the app is unlocked.
vidario
Community Member
Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly active). What can I check?
1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: Sequoia 15.2
Browser: Safari 18.2 (20620.1.16.11.8)
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Comments
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Hello, @vidario. Thank you for writing in. I'm sorry about the issue you're encountering with 1Password.
First, I recommend checking the steps in this support article: If the 1Password browser extension doesn't unlock when you unlock the 1Password app. If you are still experiencing issues, can you check if the problem occurs in other browsers?
-Evon
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