When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: iPad 18.2 and iOS 18.2
Browser: Not Provided
ModeratorHello folks,
I wanted to provide an update here where everyone can see it. As discussed, 1Password will automatically fill your email address in the username field and generate a password so that you can create new items faster. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
In the last month (March 2025) the team has made an improvement to the feature, you can now configure a default identity and always have the email address of that default identity be suggested when creating a new item: Choose your default identity and credit card items
The team will continue to iterate further based on everyone's feedback and are looking into adding a setting to turn off username suggestions in the future. We'll continue to keep the community updated on new developments. Thanks again for all of the feedback!
-Dave
1P_Dave, any info about when this "feature" can be disabled in the options?
It's annoyed me since it was introduced, but I can't stand it any more.
Comically, this very forum uses an actual username rather than an email address to login, as do many other sites and systems.
This slows down creating new logins, it's a dumb "feature" that should never have been implemented without a way to disable it.
Can you provide a link to download the version prior to this "feature" being added?
Like others in this thread, I'll be looking for a new password manager at my next renewal if it can't be turned off.
ModeratorThe team is looking into adding a setting to turn off username suggestions in the future but I don't have an ETA to share. I've passed along your feedback to the team internally.
-Dave
Choosing a default identity in no way solves this issue, because the whole point is that we don't want a default username at all. Instead of enabling faster creation of new items, this just slows it down and creates an opportunity for incorrect information to be saved.
I couldn’t agree with you more. We don’t want a default email address in a profile, we just want an off switch. An off switch should have been done 1st then other improvements. All this is doing is making a lot of users mad, and I feel like 1Password doesn’t see this as an issue at all. 4 months and counting.
I think it's about time the "solution" post was unmarked for this discussion.
This remains incredibly frustrating.
Afraid not.
Professionally, I have ~10,000 items in my primarily accessible vaults, spanning 3 live and ~15 acquired businesses. I have 6 different email addresses which I have to use daily. Personally, every website uses a different email address/username.
There is no such thing as a default identity for power users.
I’d like to add my voice to this topic.
I understand that the pre-filling of the username field is meant to make it easier to create new logins.
However, it doesn’t take into account that users (especially privacy- and security-conscious users, who are likely a core target group for 1Password) use different email addresses (aliases or “hide-my-email” addresses) or different usernames for different logins.
In fact, in a blog post from December 3, 2021, you even recommended using different usernames for different logins—just as passwords shouldn’t be reused.
With that in mind, this feature (which unfortunately has no opt-out option) is problematic and, for many users, doesn’t solve a problem but instead creates new ones.
Personally, every time I try to create a new login, I get a username suggestion that I’ve only used once and that doesn’t even appear in my identity entry. I’ve specifically created a default identity entry that contains neither a username nor an email address—but even that workaround doesn’t seem to work for me.
Additionally, I have to point out that several core aspects of using a password manager have unfortunately become quite frustrating recently:
All of this is making the user experience increasingly frustrating for me.
For me, it’s important that upcoming updates really focus on these core aspects and bring bug fixes instead of introducing new features.
Even though it might remain just a wish, it would be great if 1Password introduced a legacy management feature that allows designated trusted individuals to access an account in the event of death (a long-standing request—Proton Pass plans to introduce such a feature in the coming months).
As a long-time and enthusiastic user of 1Password, I’m sadly a bit disheartened by the feeling that I’ve recently been forced to test more and more unfinished and immature features—or run into bugs that really shouldn’t be part of a final release that gets rolled out to what are likely millions of users.
ModeratorI appreciate you taking the time to share your feedback and I'll make sure that it gets to the team internally. For the time being, I've provided an update here.
I see that you've brought up some of the other points in other threads. So that we don't derail this thread, let's continue those discussions in the other threads.
-Dave
PB-47618839
In fact, in a blog post from December 3, 2021, you even recommended using different usernames for different logins—just as passwords shouldn’t be reused.
I’ve said that also in a post. I just look, I created this thread 4 months ago and we still here wishing there was an off switch.
The problem is still not solved, it is very frustrating, is anyone even looking into this?Each time 1P sets the default email address and generates a password
They have until about October - November for me. They said they are doing something, but no time line. I find it funny this thread is growing and we are still waiting. Someone on Reddit said they left 1Password because of this and my mom and in-laws went to Bitwarden…. So far they lost 3 people.
ModeratorWork is still ongoing. Because it has not arrived yet does not mean it will not arrive. There is a workaround for anyone looking to use it. I use this myself. To be clear, to my knowledge this is not the intended resolution by the team but it works for my needs. It may work for you too.
- My apologies if the images are overly large I'm trying a new feature and this is the first post. I need to check if adjustments are needed on my end.
1. Create a new identity. If the one you currently use does not have the email address you prefer or change the current one to use the preferred address.
2. In the profile section of 1Password desktop application set the identity in use to the one you created or an existing one.
3. Create a new login. That login will pull the email address suggested from that identity item.
4. You may be like me in that you never really used the identity section before.
Previously, I left mine blank because I needed to fill details for my teens and in-laws. I switched to this to prevent the issue you're describing. Works a treat and all I needed to do was adjust one of my other habits.
These may help illustrate the steps.
Yeah I have this problem as well and having it act like this to put it bluntly is garbage.
I'm at the point where I've all but removed the old email from all of my logins, and it is STILL autofilling the old email, I'm at the point of moving things where I'm considering deleting said old email so having it come up as a "suggestion" will be completely useless in the next few months.
This should be optional as with other features, and forcing something like this on 1pass users is preeeeetty annoying especially when I'm essentially "breaking up" with that email only to be "reminded about it" every time I use my password manager.
Echoing requests to make this opt-in or have an account-wide Web UI toggle to disable.
Personally frustrated, professionally frustrated, a good proportion of ~150 colleagues frustrated.
This isn't a positive change.
xioso far it’s “they are working on improving it”. We don’t want it improved, we want an off switch. I have people who I recommend 1Password too going to other password managers because of this, and making me look bad.
A person on Reddit also left 1Password because of this. My wife wants to move also, but for now, I convinced her just her work stuff and we will give it until a month or 2 before our renewal.
I had to set up a family account on Bitwarden for my mom and in-laws because they are done with this feature. The fun part, I’m the one who has to fix this all with my family and friends who I recommend this too.
prime without a doubt there’s a high level of frustration, we’ve encouraged people to use password managers so much that it’s become a part of their lifestyle.
The unfortunate reality is no matter how secure 1Password may be, there’s an expectation of convenience and usability; this will be the likely thinking for people considering migrating away.
1Password should be rolling this back and improving it as an optional feature, it shouldn’t be that difficult for their developers to achieve.
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
My mom has aliases with Outlook, I think she has 5 of them (1 for shopping, 1 for important stuff, etc)…. and one she uses when she signs my dad up for stuff (he doesn’t use the computer, but even Social Security and Medicare requires an email these days). I know my FIL uses Gmail and uses plus-addressing for majority of his accounts, so they are different email addresses. My MIL uses iCloud and she has 3 and basically does the same as my mom. All 3 of them make accounts the old fashion way, because none of them trust the extension to capture everything…. which I done at times also (I find it easier to make a custom alias with Fastmail with my own domain, and then make the login in 1Password at the same time).
I now have people calling me saying 1Password is broken, and get pretty mad when I tell them what’s going on. I recommend 1Password to friends and family, mainly it’s very easy (especially for older friends of my parents since it’s user friendly) since I’ve used it since 2014ish. So, they are now mad at me, and this is why I AM NOT happy with this at all. I am telling them to move to a different password manager if they want, I wouldn’t take it personally.
All there needs to be is a switch “use most used email address for new accounts” and a switch “on or off” in the settings. This should also be off by default. Messing around with the default identity is not the answer…. keep it simple (my mom can’t use this because she makes and keeps track of my dad’s stuff too and I don’t want to teach her too much new stuff because she is up there in age).
This is a real problem. I too use my own aliases, and the unintended consequence is that my wife's email is always suggested as the user name for every new item. I suspect it's because her email address is the most common user name in the vault. This assumption is a bad one.
1P_Daveplease give the users control over this, to turn this feature on/off, and if on, to set the default email address to use.
ModeratorThank you for the request and I'm sorry that the new feature is getting in the way. I've shared your feedback with the team internally.
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
-Dave
PB-46615791
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
How about the ability to suggest nothing?
I feel like 1Password just wants to add a feature just to add one despite people asking to shut it off completely.
I am on beta and it now fills a username. There are articles all over the internet why it’s a bad idea to reuse a username. Why does anything need to be filled…. At all? There are 2 separate posts on Reddit about people not linking this.
Also1P_Dave how is this showing “Solved” when it’s not?
I am moving my mom and in-laws to Bitwarden in the next few weeks because of this. The family account is created and I just need meet up with them to help them. Why on earth you’re not giving us the option to shut this off is beyond me.
ModeratorThanks again for the feedback, I've shared all of your comments with the team that's working on item creation and, while I can't promise any specific changes, they'll take your comments into account when planning future changes to how items are created in the 1Password app.
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
This change will make it to the stable version as soon as possible.
how is this showing “Solved” when it’s not?
Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future.
-Dave
PB-45774137
It literally says "✔️Solved" at the top of the page, and when people ask why, you say "it doesn't mean that it's solved." This is absurd.
In addition to making this optional, IMO, this should also be a setting that is not defaulted.
If it is defaulted, Org/Family admins should be able to default this setting to on/off.
As an IT Manager, my team dealt with 6 IT helpdesk tickets just today that we can identify as most likely related to this change.
ModeratorThank you for the feedback, I've passed your request along to the team internally. Can you tell me a little more about the help desk tickets that were generated as a result of this new feature? I'd like to know a little more about how the new item creation flow is being received by your users, and where specifically it isn't working for them, so that I can share that with the team as well.
-Dave
PB-46615857
When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
\n
1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: iPad 18.2 and iOS 18.2
\nBrowser: Not Provided
When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
\n
1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: iPad 18.2 and iOS 18.2
\nBrowser: Not Provided
Hello folks,
\nI wanted to provide an update here where everyone can see it. As discussed, 1Password will automatically fill your email address in the username field and generate a password so that you can create new items faster. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
\nIn the last month (March 2025) the team has made an improvement to the feature, you can now configure a default identity and always have the email address of that default identity be suggested when creating a new item: Choose your default identity and credit card items
\nThe team will continue to iterate further based on everyone's feedback and are looking into adding a setting to turn off username suggestions in the future. We'll continue to keep the community updated on new developments. Thanks again for all of the feedback!
\n-Dave
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It's annoyed me since it was introduced, but I can't stand it any more.
Comically, this very forum uses an actual username rather than an email address to login, as do many other sites and systems.
This slows down creating new logins, it's a dumb \"feature\" that should never have been implemented without a way to disable it.
Can you provide a link to download the version prior to this \"feature\" being added?
Like others in this thread, I'll be looking for a new password manager at my next renewal if it can't be turned off.
The team is looking into adding a setting to turn off username suggestions in the future but I don't have an ETA to share. I've passed along your feedback to the team internally.
\n-Dave
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This remains incredibly frustrating.
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\nDoes the new feature allowing you to set a default identity to always have the same email address be suggested help? Or are you using unique email addresses or usernames for almost all of your login?
\n-Dave
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2025-04-11T11:32:13.851-07:00","lastPublishTime":"2025-04-11T11:32:13.851-07:00","metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:47790/message:154511","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDM5OjB8aW50LDE1NDUxMywxNTQ1MTM","node":{"__ref":"ForumReplyMessage:message:154513"}}]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:154513":{"__typename":"ModerationData","id":"moderation_data:154513","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154513":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17335"},"id":"message:154513","revisionNum":3,"uid":154513,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:154511"},"conversation":{"__ref":"Conversation:conversation:47790"},"subject":"Re: Before I submit this as a bug…. User name prefilled when creating a new login.","moderationData":{"__ref":"ModerationData:moderation_data:154513"},"body":"Afraid not.
Professionally, I have ~10,000 items in my primarily accessible vaults, spanning 3 live and ~15 acquired businesses. I have 6 different email addresses which I have to use daily. Personally, every website uses a different email address/username.
There is no such thing as a default identity for power users.
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I understand that the pre-filling of the username field is meant to make it easier to create new logins.
However, it doesn’t take into account that users (especially privacy- and security-conscious users, who are likely a core target group for 1Password) use different email addresses (aliases or “hide-my-email” addresses) or different usernames for different logins.
In fact, in a blog post from December 3, 2021, you even recommended using different usernames for different logins—just as passwords shouldn’t be reused.
With that in mind, this feature (which unfortunately has no opt-out option) is problematic and, for many users, doesn’t solve a problem but instead creates new ones.
Personally, every time I try to create a new login, I get a username suggestion that I’ve only used once and that doesn’t even appear in my identity entry. I’ve specifically created a default identity entry that contains neither a username nor an email address—but even that workaround doesn’t seem to work for me.
Additionally, I have to point out that several core aspects of using a password manager have unfortunately become quite frustrating recently:
All of this is making the user experience increasingly frustrating for me.
For me, it’s important that upcoming updates really focus on these core aspects and bring bug fixes instead of introducing new features.
Even though it might remain just a wish, it would be great if 1Password introduced a legacy management feature that allows designated trusted individuals to access an account in the event of death (a long-standing request—Proton Pass plans to introduce such a feature in the coming months).
As a long-time and enthusiastic user of 1Password, I’m sadly a bit disheartened by the feeling that I’ve recently been forced to test more and more unfinished and immature features—or run into bugs that really shouldn’t be part of a final release that gets rolled out to what are likely millions of users.
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\nI see that you've brought up some of the other points in other threads. So that we don't derail this thread, let's continue those discussions in the other threads.
\n-Dave
\nPB-47618839
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I’ve said that also in a post. I just look, I created this thread 4 months ago and we still here wishing there was an off switch.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"160","kudosSumWeight":3,"postTime":"2025-04-10T01:10:42.325-07:00","lastPublishTime":"2025-04-10T01:10:42.325-07:00","metrics":{"__typename":"MessageMetrics","views":63},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:47790/message:154400","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDM5OjB8aW50LDE1NDQwNSwxNTQ0MDU","node":{"__ref":"ForumReplyMessage:message:154405"}}]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:154405":{"__typename":"ModerationData","id":"moderation_data:154405","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:101":{"__typename":"User","id":"user:101","uid":101,"login":"1P_Tommy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-29T15:09:21.613-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xMDEtYkFta1BF?image-coordinates=0%2C386%2C2316%2C2702"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:101"},"ForumReplyMessage:message:154405":{"__typename":"ForumReplyMessage","uid":154405,"id":"message:154405","revisionNum":1,"author":{"__ref":"User:user:16893"},"readOnly":false,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:154400"},"conversation":{"__ref":"Conversation:conversation:47790"},"subject":"Re: Before I submit this as a bug…. User name prefilled when creating a new login.","moderationData":{"__ref":"ModerationData:moderation_data:154405"},"body":"They have until about October - November for me. They said they are doing something, but no time line. I find it funny this thread is growing and we are still waiting. Someone on Reddit said they left 1Password because of this and my mom and in-laws went to Bitwarden…. So far they lost 3 people.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-04-10T05:44:12.132-07:00","lastPublishTime":"2025-04-10T05:44:12.132-07:00","metrics":{"__typename":"MessageMetrics","views":62},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:47790/message:154405","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuM3wyLjF8aXwxfDM5OjB8aW50LDE1NDQxMywxNTQ0MTM","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDM5OjB8aW50LDE1NDQxMywxNTQ0MTM","node":{"__ref":"ForumReplyMessage:message:154413"}}]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:154413":{"__typename":"ModerationData","id":"moderation_data:154413","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154413":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:101"},"id":"message:154413","revisionNum":2,"uid":154413,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:154405"},"conversation":{"__ref":"Conversation:conversation:47790"},"subject":"Re: Before I submit this as a bug…. User name prefilled when creating a new login.","moderationData":{"__ref":"ModerationData:moderation_data:154413"},"body":"\nWork is still ongoing. Because it has not arrived yet does not mean it will not arrive. There is a workaround for anyone looking to use it. I use this myself. To be clear, to my knowledge this is not the intended resolution by the team but it works for my needs. It may work for you too.
\n- My apologies if the images are overly large I'm trying a new feature and this is the first post. I need to check if adjustments are needed on my end.
\n1. Create a new identity. If the one you currently use does not have the email address you prefer or change the current one to use the preferred address.
\n2. In the profile section of 1Password desktop application set the identity in use to the one you created or an existing one.
\n3. Create a new login. That login will pull the email address suggested from that identity item.
\n4. You may be like me in that you never really used the identity section before.
\nPreviously, I left mine blank because I needed to fill details for my teens and in-laws. I switched to this to prevent the issue you're describing. Works a treat and all I needed to do was adjust one of my other habits.
\nThese may help illustrate the steps.
\n\n
![](\"https://lithium-response-prod.s3.us-west-2.amazonaws.com/1password.response.lithium.com/RESPONSEIMAGE/d101233b-5712-4820-9775-fde8f19e9e09.default/CleanShot%202025-04-04%20at%2013.17.47%402x.png\")
\n
![](\"https://lithium-response-prod.s3.us-west-2.amazonaws.com/1password.response.lithium.com/RESPONSEIMAGE/24b0195e-fc37-4407-86e7-6b0ba678873c.default/CleanShot%202025-04-04%20at%2013.18.17%402x.png\")
\n
![](\"https://lithium-response-prod.s3.us-west-2.amazonaws.com/1password.response.lithium.com/RESPONSEIMAGE/0f4ea45f-3067-46b3-b109-c5c83e32c2d4.default/CleanShot%202025-04-04%20at%2013.19.11%402x.png\")
Yeah I have this problem as well and having it act like this to put it bluntly is garbage.
I'm at the point where I've all but removed the old email from all of my logins, and it is STILL autofilling the old email, I'm at the point of moving things where I'm considering deleting said old email so having it come up as a \"suggestion\" will be completely useless in the next few months.
This should be optional as with other features, and forcing something like this on 1pass users is preeeeetty annoying especially when I'm essentially \"breaking up\" with that email only to be \"reminded about it\" every time I use my password manager.
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Personally frustrated, professionally frustrated, a good proportion of ~150 colleagues frustrated.
This isn't a positive change.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":5,"postTime":"2025-03-05T05:01:58.768-08:00","lastPublishTime":"2025-03-05T05:01:58.768-08:00","metrics":{"__typename":"MessageMetrics","views":122},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:47790/message:152651","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDM5OjB8aW50LDE1MjY1MiwxNTI2NTI","node":{"__ref":"ForumReplyMessage:message:152652"}}]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:152652":{"__typename":"ModerationData","id":"moderation_data:152652","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:152652":{"__typename":"ForumReplyMessage","uid":152652,"id":"message:152652","revisionNum":1,"author":{"__ref":"User:user:16893"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:152651"},"conversation":{"__ref":"Conversation:conversation:47790"},"subject":"Re: Before I submit this as a bug…. User name prefilled when creating a new login.","moderationData":{"__ref":"ModerationData:moderation_data:152652"},"body":"xioso far it’s “they are working on improving it”. We don’t want it improved, we want an off switch. I have people who I recommend 1Password too going to other password managers because of this, and making me look bad.
A person on Reddit also left 1Password because of this. My wife wants to move also, but for now, I convinced her just her work stuff and we will give it until a month or 2 before our renewal.
I had to set up a family account on Bitwarden for my mom and in-laws because they are done with this feature. The fun part, I’m the one who has to fix this all with my family and friends who I recommend this too.
prime without a doubt there’s a high level of frustration, we’ve encouraged people to use password managers so much that it’s become a part of their lifestyle.
The unfortunate reality is no matter how secure 1Password may be, there’s an expectation of convenience and usability; this will be the likely thinking for people considering migrating away.
1Password should be rolling this back and improving it as an optional feature, it shouldn’t be that difficult for their developers to achieve.
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My mom has aliases with Outlook, I think she has 5 of them (1 for shopping, 1 for important stuff, etc)…. and one she uses when she signs my dad up for stuff (he doesn’t use the computer, but even Social Security and Medicare requires an email these days). I know my FIL uses Gmail and uses plus-addressing for majority of his accounts, so they are different email addresses. My MIL uses iCloud and she has 3 and basically does the same as my mom. All 3 of them make accounts the old fashion way, because none of them trust the extension to capture everything…. which I done at times also (I find it easier to make a custom alias with Fastmail with my own domain, and then make the login in 1Password at the same time).
I now have people calling me saying 1Password is broken, and get pretty mad when I tell them what’s going on. I recommend 1Password to friends and family, mainly it’s very easy (especially for older friends of my parents since it’s user friendly) since I’ve used it since 2014ish. So, they are now mad at me, and this is why I AM NOT happy with this at all. I am telling them to move to a different password manager if they want, I wouldn’t take it personally.
All there needs to be is a switch “use most used email address for new accounts” and a switch “on or off” in the settings. This should also be off by default. Messing around with the default identity is not the answer…. keep it simple (my mom can’t use this because she makes and keeps track of my dad’s stuff too and I don’t want to teach her too much new stuff because she is up there in age).
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1P_Daveplease give the users control over this, to turn this feature on/off, and if on, to set the default email address to use.
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The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
-Dave
\nPB-46615791
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How about the ability to suggest nothing?
I feel like 1Password just wants to add a feature just to add one despite people asking to shut it off completely.
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Also1P_Dave how is this showing “Solved” when it’s not?
I am moving my mom and in-laws to Bitwarden in the next few weeks because of this. The family account is created and I just need meet up with them to help them. Why on earth you’re not giving us the option to shut this off is beyond me.
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\nAre your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
\nThis change will make it to the stable version as soon as possible.
\n\n\nhow is this showing “Solved” when it’s not?
\n
Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future.
\n-Dave
\nPB-45774137
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If it is defaulted, Org/Family admins should be able to default this setting to on/off.
As an IT Manager, my team dealt with 6 IT helpdesk tickets just today that we can identify as most likely related to this change.
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\n-Dave
\nPB-46615857
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