Before I submit this as a bug…. User name prefilled when creating a new login.
When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
1Password Version: 8.10.56 Extension Version: Not Provided OS Version: iPad 18.2 and iOS 18.2 Browser: Not Provided
I'm sorry that you're running into issues when creating a new login item using 1Password for iOS. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
The team is continuing to iterate on this feature and I've shared your feedback regarding the friction that you're running into as a user of our Fastmail integration. We hope to introduce improvements to this workflow in the future.
For the time being, only 1Password in the browser (our browser extension) currently supports the Fastmail integration when creating new Login items.
The problem is still not solved, it is very frustrating, is anyone even looking into this?Each time 1P sets the default email address and generates a password
They have until about October - November for me. They said they are doing something, but no time line. I find it funny this thread is growing and we are still waiting. Someone on Reddit said they left 1Password because of this and my mom and in-laws went to Bitwarden…. So far they lost 3 people.
Work is still ongoing. Because it has not arrived yet does not mean it will not arrive. There is a workaround for anyone looking to use it. I use this myself. To be clear, to my knowledge this is not the intended resolution by the team but it works for my needs. It may work for you too.
- My apologies if the images are overly large I'm trying a new feature and this is the first post. I need to check if adjustments are needed on my end.
1. Create a new identity. If the one you currently use does not have the email address you prefer or change the current one to use the preferred address.
2. In the profile section of 1Password desktop application set the identity in use to the one you created or an existing one.
3. Create a new login. That login will pull the email address suggested from that identity item.
4. You may be like me in that you never really used the identity section before.
Previously, I left mine blank because I needed to fill details for my teens and in-laws. I switched to this to prevent the issue you're describing. Works a treat and all I needed to do was adjust one of my other habits.
Yeah I have this problem as well and having it act like this to put it bluntly is garbage.
I'm at the point where I've all but removed the old email from all of my logins, and it is STILL autofilling the old email, I'm at the point of moving things where I'm considering deleting said old email so having it come up as a "suggestion" will be completely useless in the next few months.
This should be optional as with other features, and forcing something like this on 1pass users is preeeeetty annoying especially when I'm essentially "breaking up" with that email only to be "reminded about it" every time I use my password manager.
xioso far it’s “they are working on improving it”. We don’t want it improved, we want an off switch. I have people who I recommend 1Password too going to other password managers because of this, and making me look bad. A person on Reddit also left 1Password because of this. My wife wants to move also, but for now, I convinced her just her work stuff and we will give it until a month or 2 before our renewal. I had to set up a family account on Bitwarden for my mom and in-laws because they are done with this feature. The fun part, I’m the one who has to fix this all with my family and friends who I recommend this too.
prime without a doubt there’s a high level of frustration, we’ve encouraged people to use password managers so much that it’s become a part of their lifestyle.
The unfortunate reality is no matter how secure 1Password may be, there’s an expectation of convenience and usability; this will be the likely thinking for people considering migrating away.
1Password should be rolling this back and improving it as an optional feature, it shouldn’t be that difficult for their developers to achieve.
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
My mom has aliases with Outlook, I think she has 5 of them (1 for shopping, 1 for important stuff, etc)…. and one she uses when she signs my dad up for stuff (he doesn’t use the computer, but even Social Security and Medicare requires an email these days). I know my FIL uses Gmail and uses plus-addressing for majority of his accounts, so they are different email addresses. My MIL uses iCloud and she has 3 and basically does the same as my mom. All 3 of them make accounts the old fashion way, because none of them trust the extension to capture everything…. which I done at times also (I find it easier to make a custom alias with Fastmail with my own domain, and then make the login in 1Password at the same time).
I now have people calling me saying 1Password is broken, and get pretty mad when I tell them what’s going on. I recommend 1Password to friends and family, mainly it’s very easy (especially for older friends of my parents since it’s user friendly) since I’ve used it since 2014ish. So, they are now mad at me, and this is why I AM NOT happy with this at all. I am telling them to move to a different password manager if they want, I wouldn’t take it personally.
All there needs to be is a switch “use most used email address for new accounts” and a switch “on or off” in the settings. This should also be off by default. Messing around with the default identity is not the answer…. keep it simple (my mom can’t use this because she makes and keeps track of my dad’s stuff too and I don’t want to teach her too much new stuff because she is up there in age).
This is a real problem. I too use my own aliases, and the unintended consequence is that my wife's email is always suggested as the user name for every new item. I suspect it's because her email address is the most common user name in the vault. This assumption is a bad one.
1P_Daveplease give the users control over this, to turn this feature on/off, and if on, to set the default email address to use.
Thank you for the request and I'm sorry that the new feature is getting in the way. I've shared your feedback with the team internally.
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
How about the ability to suggest nothing?
I feel like 1Password just wants to add a feature just to add one despite people asking to shut it off completely.
I am on beta and it now fills a username. There are articles all over the internet why it’s a bad idea to reuse a username. Why does anything need to be filled…. At all? There are 2 separate posts on Reddit about people not linking this. Also1P_Dave how is this showing “Solved” when it’s not?
I am moving my mom and in-laws to Bitwarden in the next few weeks because of this. The family account is created and I just need meet up with them to help them. Why on earth you’re not giving us the option to shut this off is beyond me.
Thanks again for the feedback, I've shared all of your comments with the team that's working on item creation and, while I can't promise any specific changes, they'll take your comments into account when planning future changes to how items are created in the 1Password app.
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
This change will make it to the stable version as soon as possible.
how is this showing “Solved” when it’s not?
Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future.
Thank you for the feedback, I've passed your request along to the team internally. Can you tell me a little more about the help desk tickets that were generated as a result of this new feature? I'd like to know a little more about how the new item creation flow is being received by your users, and where specifically it isn't working for them, so that I can share that with the team as well.
1P_Davethis is now on Reddit, and someone said they are movingbecause of it. Looking at this person other post, they use SimpleLogin, so this feature is 100% useless for them if you do something with Fastmail.
I definitely going to do something for my mom, because this is really driving her nuts. I am looking for options now for her, to have an 80 something year old lady to change their ways of making logins (using the extension) because you guys added this feature is ridiculous.
My renewal is in October. I’m not leaving yet, but I am also not going to manage 2 password managers for my family for very long.
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When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing. \n
\n\n\n\n
1Password Version: 8.10.56 \nExtension Version: Not Provided \nOS Version: iPad 18.2 and iOS 18.2 \nBrowser: Not Provided
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When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing. \n
\n\n\n\n
1Password Version: 8.10.56 \nExtension Version: Not Provided \nOS Version: iPad 18.2 and iOS 18.2 \nBrowser: Not Provided
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Before I submit this as a bug…. User name prefilled when creating a new login.","moderationData":{"__ref":"ModerationData:moderation_data:154400"},"body":"
The problem is still not solved, it is very frustrating, is anyone even looking into this?Each time 1P sets the default email address and generates a password
The problem is still not solved, it is very frustrating, is anyone even looking into this?Each time 1P sets the default email address and generates a password
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They have until about October - November for me. They said they are doing something, but no time line. I find it funny this thread is growing and we are still waiting. Someone on Reddit said they left 1Password because of this and my mom and in-laws went to Bitwarden…. So far they lost 3 people.
They have until about October - November for me. They said they are doing something, but no time line. I find it funny this thread is growing and we are still waiting. Someone on Reddit said they left 1Password because of this and my mom and in-laws went to Bitwarden…. So far they lost 3 people.
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Work is still ongoing. Because it has not arrived yet does not mean it will not arrive. There is a workaround for anyone looking to use it. I use this myself. To be clear, to my knowledge this is not the intended resolution by the team but it works for my needs. It may work for you too.
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- My apologies if the images are overly large I'm trying a new feature and this is the first post. I need to check if adjustments are needed on my end.
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1. Create a new identity. If the one you currently use does not have the email address you prefer or change the current one to use the preferred address.
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2. In the profile section of 1Password desktop application set the identity in use to the one you created or an existing one.
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3. Create a new login. That login will pull the email address suggested from that identity item.
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4. You may be like me in that you never really used the identity section before.
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Previously, I left mine blank because I needed to fill details for my teens and in-laws. I switched to this to prevent the issue you're describing. Works a treat and all I needed to do was adjust one of my other habits.
Work is still ongoing. Because it has not arrived yet does not mean it will not arrive. There is a workaround for anyone looking to use it. I use this myself. To be clear, to my knowledge this is not the intended resolution by the team but it works for my needs. It may work for you too.
\n
- My apologies if the images are overly large I'm trying a new feature and this is the first post. I need to check if adjustments are needed on my end.
\n
1. Create a new identity. If the one you currently use does not have the email address you prefer or change the current one to use the preferred address.
\n
2. In the profile section of 1Password desktop application set the identity in use to the one you created or an existing one.
\n
3. Create a new login. That login will pull the email address suggested from that identity item.
\n
4. You may be like me in that you never really used the identity section before.
\n
Previously, I left mine blank because I needed to fill details for my teens and in-laws. I switched to this to prevent the issue you're describing. Works a treat and all I needed to do was adjust one of my other habits.
\n
These may help illustrate the steps.
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Yeah I have this problem as well and having it act like this to put it bluntly is garbage.
I'm at the point where I've all but removed the old email from all of my logins, and it is STILL autofilling the old email, I'm at the point of moving things where I'm considering deleting said old email so having it come up as a \"suggestion\" will be completely useless in the next few months.
This should be optional as with other features, and forcing something like this on 1pass users is preeeeetty annoying especially when I'm essentially \"breaking up\" with that email only to be \"reminded about it\" every time I use my password manager.
Yeah I have this problem as well and having it act like this to put it bluntly is garbage.
I'm at the point where I've all but removed the old email from all of my logins, and it is STILL autofilling the old email, I'm at the point of moving things where I'm considering deleting said old email so having it come up as a \"suggestion\" will be completely useless in the next few months.
This should be optional as with other features, and forcing something like this on 1pass users is preeeeetty annoying especially when I'm essentially \"breaking up\" with that email only to be \"reminded about it\" every time I use my password manager.
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Echoing requests to make this opt-in or have an account-wide Web UI toggle to disable.
Personally frustrated, professionally frustrated, a good proportion of ~150 colleagues frustrated.
Echoing requests to make this opt-in or have an account-wide Web UI toggle to disable.
Personally frustrated, professionally frustrated, a good proportion of ~150 colleagues frustrated.
This isn't a positive change.
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xioso far it’s “they are working on improving it”. We don’t want it improved, we want an off switch. I have people who I recommend 1Password too going to other password managers because of this, and making me look bad. A person on Reddit also left 1Password because of this. My wife wants to move also, but for now, I convinced her just her work stuff and we will give it until a month or 2 before our renewal. I had to set up a family account on Bitwarden for my mom and in-laws because they are done with this feature. The fun part, I’m the one who has to fix this all with my family and friends who I recommend this too.
so far it’s “they are working on improving it”. We don’t want it improved, we want an off switch. I have people who I recommend 1Password too going to other password managers because of this, and making me look bad. A person on Reddit also left 1Password because of this. My wife wants to move also, but for now, I convinced her just her work stuff and we will give it until a month or 2 before our renewal. I had to set up a family account on Bitwarden for my mom and in-laws because they are done with this feature. The fun part, I’m the one who has to fix this all with my family and friends who I recommend this too.
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prime without a doubt there’s a high level of frustration, we’ve encouraged people to use password managers so much that it’s become a part of their lifestyle.
The unfortunate reality is no matter how secure 1Password may be, there’s an expectation of convenience and usability; this will be the likely thinking for people considering migrating away.
1Password should be rolling this back and improving it as an optional feature, it shouldn’t be that difficult for their developers to achieve.
without a doubt there’s a high level of frustration, we’ve encouraged people to use password managers so much that it’s become a part of their lifestyle.
The unfortunate reality is no matter how secure 1Password may be, there’s an expectation of convenience and usability; this will be the likely thinking for people considering migrating away.
1Password should be rolling this back and improving it as an optional feature, it shouldn’t be that difficult for their developers to achieve.
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Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
My mom has aliases with Outlook, I think she has 5 of them (1 for shopping, 1 for important stuff, etc)…. and one she uses when she signs my dad up for stuff (he doesn’t use the computer, but even Social Security and Medicare requires an email these days). I know my FIL uses Gmail and uses plus-addressing for majority of his accounts, so they are different email addresses. My MIL uses iCloud and she has 3 and basically does the same as my mom. All 3 of them make accounts the old fashion way, because none of them trust the extension to capture everything…. which I done at times also (I find it easier to make a custom alias with Fastmail with my own domain, and then make the login in 1Password at the same time).
I now have people calling me saying 1Password is broken, and get pretty mad when I tell them what’s going on. I recommend 1Password to friends and family, mainly it’s very easy (especially for older friends of my parents since it’s user friendly) since I’ve used it since 2014ish. So, they are now mad at me, and this is why I AM NOT happy with this at all. I am telling them to move to a different password manager if they want, I wouldn’t take it personally.
All there needs to be is a switch “use most used email address for new accounts” and a switch “on or off” in the settings. This should also be off by default. Messing around with the default identity is not the answer…. keep it simple (my mom can’t use this because she makes and keeps track of my dad’s stuff too and I don’t want to teach her too much new stuff because she is up there in age).
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
My mom has aliases with Outlook, I think she has 5 of them (1 for shopping, 1 for important stuff, etc)…. and one she uses when she signs my dad up for stuff (he doesn’t use the computer, but even Social Security and Medicare requires an email these days). I know my FIL uses Gmail and uses plus-addressing for majority of his accounts, so they are different email addresses. My MIL uses iCloud and she has 3 and basically does the same as my mom. All 3 of them make accounts the old fashion way, because none of them trust the extension to capture everything…. which I done at times also (I find it easier to make a custom alias with Fastmail with my own domain, and then make the login in 1Password at the same time).
I now have people calling me saying 1Password is broken, and get pretty mad when I tell them what’s going on. I recommend 1Password to friends and family, mainly it’s very easy (especially for older friends of my parents since it’s user friendly) since I’ve used it since 2014ish. So, they are now mad at me, and this is why I AM NOT happy with this at all. I am telling them to move to a different password manager if they want, I wouldn’t take it personally.
All there needs to be is a switch “use most used email address for new accounts” and a switch “on or off” in the settings. This should also be off by default. Messing around with the default identity is not the answer…. keep it simple (my mom can’t use this because she makes and keeps track of my dad’s stuff too and I don’t want to teach her too much new stuff because she is up there in age).
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This is a real problem. I too use my own aliases, and the unintended consequence is that my wife's email is always suggested as the user name for every new item. I suspect it's because her email address is the most common user name in the vault. This assumption is a bad one.
1P_Daveplease give the users control over this, to turn this feature on/off, and if on, to set the default email address to use.
This is a real problem. I too use my own aliases, and the unintended consequence is that my wife's email is always suggested as the user name for every new item. I suspect it's because her email address is the most common user name in the vault. This assumption is a bad one.
please give the users control over this, to turn this feature on/off, and if on, to set the default email address to use.
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Thank you for the request and I'm sorry that the new feature is getting in the way. I've shared your feedback with the team internally.
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
Thank you for the request and I'm sorry that the new feature is getting in the way. I've shared your feedback with the team internally.
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
\n
-Dave
\n
PB-46615791
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The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
How about the ability to suggest nothing?
I feel like 1Password just wants to add a feature just to add one despite people asking to shut it off completely.
The team plans to add ability to directly choose which email address is suggested based on your default identity. This new functionality is currently being tested in the beta version of the apps and will make it into the stable version soon.
How about the ability to suggest nothing?
I feel like 1Password just wants to add a feature just to add one despite people asking to shut it off completely.
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I am on beta and it now fills a username. There are articles all over the internet why it’s a bad idea to reuse a username. Why does anything need to be filled…. At all? There are 2 separate posts on Reddit about people not linking this. Also1P_Dave how is this showing “Solved” when it’s not?
I am moving my mom and in-laws to Bitwarden in the next few weeks because of this. The family account is created and I just need meet up with them to help them. Why on earth you’re not giving us the option to shut this off is beyond me.
I am on beta and it now fills a username. There are articles all over the internet why it’s a bad idea to reuse a username. Why does anything need to be filled…. At all? There are 2 separate posts on Reddit about people not linking this. Also how is this showing “Solved” when it’s not?
I am moving my mom and in-laws to Bitwarden in the next few weeks because of this. The family account is created and I just need meet up with them to help them. Why on earth you’re not giving us the option to shut this off is beyond me.
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Thanks again for the feedback, I've shared all of your comments with the team that's working on item creation and, while I can't promise any specific changes, they'll take your comments into account when planning future changes to how items are created in the 1Password app.
\n
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
\n
This change will make it to the stable version as soon as possible.
\n
\n
how is this showing “Solved” when it’s not?
\n
\n
Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future.
Thanks again for the feedback, I've shared all of your comments with the team that's working on item creation and, while I can't promise any specific changes, they'll take your comments into account when planning future changes to how items are created in the 1Password app.
\n
Are your mom and in-laws using email aliases as well? Or do they mostly use the same email address for everything? The latest beta version of the 1Password app allows you to choose which email address is suggested by choosing a default identity: Choose your default identity and credit card items
\n
This change will make it to the stable version as soon as possible.
\n
\n
how is this showing “Solved” when it’s not?
\n
\n
Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future.
\n
-Dave
\n
PB-45774137
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It literally says \"✔️Solved\" at the top of the page, and when people ask why, you say \"it doesn't mean that it's solved.\" This is absurd.
It literally says \"✔️Solved\" at the top of the page, and when people ask why, you say \"it doesn't mean that it's solved.\" This is absurd.
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In addition to making this optional, IMO, this should also be a setting that is not defaulted.
If it is defaulted, Org/Family admins should be able to default this setting to on/off.
As an IT Manager, my team dealt with 6 IT helpdesk tickets just today that we can identify as most likely related to this change.
In addition to making this optional, IMO, this should also be a setting that is not defaulted.
If it is defaulted, Org/Family admins should be able to default this setting to on/off.
As an IT Manager, my team dealt with 6 IT helpdesk tickets just today that we can identify as most likely related to this change.
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Thank you for the feedback, I've passed your request along to the team internally. Can you tell me a little more about the help desk tickets that were generated as a result of this new feature? I'd like to know a little more about how the new item creation flow is being received by your users, and where specifically it isn't working for them, so that I can share that with the team as well.
Thank you for the feedback, I've passed your request along to the team internally. Can you tell me a little more about the help desk tickets that were generated as a result of this new feature? I'd like to know a little more about how the new item creation flow is being received by your users, and where specifically it isn't working for them, so that I can share that with the team as well.
\n
-Dave
\n
PB-46615857
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1P_Davethis is now on Reddit, and someone said they are movingbecause of it. Looking at this person other post, they use SimpleLogin, so this feature is 100% useless for them if you do something with Fastmail.
I definitely going to do something for my mom, because this is really driving her nuts. I am looking for options now for her, to have an 80 something year old lady to change their ways of making logins (using the extension) because you guys added this feature is ridiculous.
My renewal is in October. I’m not leaving yet, but I am also not going to manage 2 password managers for my family for very long.
this is now on Reddit, and someone said they are movingbecause of it. Looking at this person other post, they use SimpleLogin, so this feature is 100% useless for them if you do something with Fastmail.
I definitely going to do something for my mom, because this is really driving her nuts. I am looking for options now for her, to have an 80 something year old lady to change their ways of making logins (using the extension) because you guys added this feature is ridiculous.
My renewal is in October. I’m not leaving yet, but I am also not going to manage 2 password managers for my family for very long.
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Was about to raise this as a bug too then found this. For what it's worth please add my vote to at least being able to disable this feature.
I am the same use case as the person below who has they're own domain so use footlong@mydomain.com for example.
This feature just adds extra steps to mess up for item creation.
Was about to raise this as a bug too then found this. For what it's worth please add my vote to at least being able to disable this feature.
I am the same use case as the person below who has they're own domain so use footlong@mydomain.com for example.
This feature just adds extra steps to mess up for item creation.
Cheers
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What the others have said: PLEASE MAKE THIS OPTIONAL!!!! It annoys the hell out of me.
What the others have said: PLEASE MAKE THIS OPTIONAL!!!! It annoys the hell out of me.
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Before I submit this as a bug…. User name prefilled when creating a new login.","moderationData":{"__ref":"ModerationData:moderation_data:47791"},"body":"
I'm sorry that you're running into issues when creating a new login item using 1Password for iOS. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
\n\n
The team is continuing to iterate on this feature and I've shared your feedback regarding the friction that you're running into as a user of our Fastmail integration. We hope to introduce improvements to this workflow in the future.
\n\n
For the time being, only 1Password in the browser (our browser extension) currently supports the Fastmail integration when creating new Login items.
I'm sorry that you're running into issues when creating a new login item using 1Password for iOS. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
\n\n
The team is continuing to iterate on this feature and I've shared your feedback regarding the friction that you're running into as a user of our Fastmail integration. We hope to introduce improvements to this workflow in the future.
\n\n
For the time being, only 1Password in the browser (our browser extension) currently supports the Fastmail integration when creating new Login items.
\n\n
-Dave
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