Passkey available from bank, 1Password not showing it's available
A few months ago, my small bank's login asked if I wanted to use a passkey for logging in. I did. But 1Password doesn't acknowledge it. I contacted support via email, and they suggested I wait a bit for them to catch up. They also asked me to be sure the bank allowed it.
Um, it did.
It's three months later. I am positive the site allows it. It asks EVERY time I log in. In fact, Apple's password manager accepted it and I can now use Apple's passkey to log in just fine.
I've logged out. Logged in. Logged out and back in 1Password. No love.
Suggestions (other than just use Apple to log in to the bank, which would really be a shame).
I've tried Brave, Chrome, and Safari.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
Comments
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Hello @Just Red! 👋
I'm sorry that you're unable to save a passkey for your bank in 1Password. Are you able to tell me which bank you're using? And is that bank listed on our passkeys directory: Passkeys.directory
Have you tried to save a passkey for the bank in question using these steps: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad
If you did try those steps then do you see an error message of any kind when trying to save the passkey in 1Password?
-Dave
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