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finwe's avatar
finwe
Occasional Contributor
2 months ago

Item history not affected when changing login

We have a shared item in our team. By mistake, when logging in to the same site, a colleague updated the item via the browser extension with their details incl. changed e-mail address.

Now, since this was the first change to the item since its creation back in 2021, the item history does show the creation date and last change date, but I cannot view item history window. I have no means to find the previous username. Or have I? Why is not the first "revision" of the item saved in the item history, when the item is changed?

Password history (in a complete separate menu, why?) does show the previous password, but rather than showing it from the date the item was created, it shows the date this password was changed, which is a bit confusing.

Generally, the changed item history, which is now the same also on the web, is quite a usability downgrade.

1Password Version: 1Password for Windows 8.10.56 (81056028)
Extension Version: n/a
OS Version: n/a
Browser: n/a

windows
  • finwe's avatar
    finwe
    Occasional Contributor
    31 days ago

    I haven't seen this particular issue on another website. As I have posted, this page is the location of a redirect from icloud.com login.

    Anyway, on only a bit related issue: how can I see the account that created an item? That does not seem to be present in item history, at least with items that have not been edited at least twice.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    finwe

    Thank you for providing the example. Are you accessing that link directly? Or navigating to it from another page? Here's what I see when I try to open it:

    Have you seen the issue on any other webpages? Or was it just this one webpage and the one login item?

    -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello finwe! 👋

    I'm sorry that you're not seeing the View previous versions button for an item whose username was updated using 1Password in the browser. Can you see the previous version when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

    If you can't then are you able to share the specific website addresses of the page where your colleague ran into this issue? It would help me to isolate the problem further. If you don't want to post the website address to the public forum then you can send it to support+forum@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look.

    -Dave

    ref: dev/core/core#21989