Item history not affected when changing login

finwe
finwe
Community Member
in Windows

We have a shared item in our team. By mistake, when logging in to the same site, a colleague updated the item via the browser extension with their details incl. changed e-mail address.

Now, since this was the first change to the item since its creation back in 2021, the item history does show the creation date and last change date, but I cannot view item history window. I have no means to find the previous username. Or have I? Why is not the first "revision" of the item saved in the item history, when the item is changed?

Password history (in a complete separate menu, why?) does show the previous password, but rather than showing it from the date the item was created, it shows the date this password was changed, which is a bit confusing.

Generally, the changed item history, which is now the same also on the web, is quite a usability downgrade.

1Password Version: 1Password for Windows 8.10.56 (81056028)
Extension Version: n/a
OS Version: n/a
Browser: n/a

Comments

  • Dave_1P
    Dave_1P
    edited January 8

    Hello @finwe! 👋

    I'm sorry that you're not seeing the View previous versions button for an item whose username was updated using 1Password in the browser. Can you see the previous version when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

    If you can't then are you able to share the specific website addresses of the page where your colleague ran into this issue? It would help me to isolate the problem further. If you don't want to post the website address to the public forum then you can send it to support+forum@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look.

    -Dave

    ref: dev/core/core#21989

  • finwe
    finwe
    Community Member

    Thanks for the reply. No, the item history is not present in the web app either. The website in question is https://idmsa.apple.com/IDMSWebAuth/signin, which is the login page for iCloud (and maybe other Apple services).

  • Dave_1P
    Dave_1P

    @finwe

    Thank you for providing the example. Are you accessing that link directly? Or navigating to it from another page? Here's what I see when I try to open it:

    image

    Have you seen the issue on any other webpages? Or was it just this one webpage and the one login item?

    -Dave