Multiple "New 1Password Signin Alert" emails per day

System
System
edited January 15 in iOS
This discussion was created from comments split from: Random "Welcome to 1Password" message in Safari on iOS.

Comments

  • noktulo
    noktulo
    Community Member

    I was having this issue, so I followed the instructions provided. Now I no longer get the Welcome to 1password popup randomly, but I am getting 5+ "New 1Password Signin Alert" emails randomly each day.

  • Dave_1P
    Dave_1P

    Hello @noktulo! 👋

    I'm sorry that you're running into issues with 1Password for Safari. There's currently a known issue where users who are on the beta version of macOS or iOS might receive unexpected sign-in emails or have 1Password restart by itself showing a welcome page.

    We have a mega-thread open and the latest update from the team that can be found here: New sign-in alerts and welcome page appearing with 1Password for Safari (Safari version 18.3 beta) - Page 5 — 1Password Community

    If you're not using a beta version of iOS then can you tell me which version of iOS you're using?

    -Dave

  • noktulo
    noktulo
    Community Member

    Ah! I am on the public beta, thanks for the heads up!

  • Dave_1P
    Dave_1P

    Thank you for confirming that you're on the beta version of iOS. The team is working with our friends at Apple to resolve the issue as soon as possible before the stable release of iOS 18.3. Since we have an existing thread for the issue, I'll close this one to avoid duplicating the conversation here.

    -Dave

This discussion has been closed.