1P4 is not filling in website fields

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Comments

  • tbradnc
    tbradnc
    Community Member

    I experienced this as well and turning off the animate setting worked on sites that have the username and password on the same screen.

    Now I'm having to manually walk 1P4 through each step of a login when the UN and PW are on different pages. Also, 1P4 "forgot" several of my usernames and these fields were suddenly blank on several of my logins. I think this is a syncing issue.

  • Jaharmi
    Jaharmi
    Community Member
    edited January 2014

    My browsers are only installed in /Applications. I have reinstalled the browser extensions several times. I’m using 1Password v4.1.3 (413002) and the Safari browser extension v4.0.1 (freshly installed, browser restarted) with Safari 7.0.1 on OS X Mavericks. Until I disabled “Animate form filling” in the 1Password 4 preferences, I was completely unable to have 1P4 auto-fill or auto-complete Web site logins in Safari.

    With “Animate form filling” disabled, the browser extension works fine now.

    I can’t say I’ve ever had luck with Web sites that have the username and password on different pages; I’ve always had to copy-paste those logins.

  • Megan
    Megan
    1Password Alumni

    Hi @tbradnc and @Jaharmi,

    I'm sorry that filling Logins has been misbehaving for you! We hope to have 'Animate form filling' working properly soon, but I'm glad to hear that disabling it has given you a bit of a smoother filling experience. For Logins that have multiple pages, please see our article on How to create multi-page Logins. There's also a great thread in our forums that discusses how to create a Login for Bank of America, a popular two-page Login site: 1Password and Bank of America.

    I hope this helps, but please let me know if you have any further questions!

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