How do I force download of the Rich Icons?

mixture

Currently for some reason many of my logins don't have an icon set, even though the sites in question definitely have favicons etc set.

How can I force download of the icons so the 1P app updates the list?

Smudge

It depends on the site. It isn't using the favicon file as that is a low resolution (16 pixel) image. I think that 1P is loading the site and looking in the website code for the apple-touch-icon instead. The apple-touch-icon is the new "favicon" method for mobile devices. It allows a site to offer up a larger image to be used when adding the site to your mobile's home screen. If the website hasn't coded in a apple-touch-icon then 1P has to default back to the favicon.

I think you can test this by going to the website on your iPhone, click the Share icon, and Add To Home Screen.
If the icon it creates on the home screen is a

• good quality icon, it has the apple-touch-icon available
• low quality icon, it has a favicon available
• screenshot of the webpage, it doesn't offer either

mixture

I don't believe this is necessarily the case, Smudge.

There are some logins with rich icons in my 1P where the favicons are used and they are only blown up in size. Looks pixelated.

I would like an official response from the 1P team to my original question.

MikeT

Hi @mixture,

@Smudge is basically correct, with one missing component, which are the custom images we create and store on the image service if there are no favicons/apple touch icons.

The rich icons are stored on our image service, which has an automated system to download the apple touch icons and if it doesn't exist, then favicons.

If it can find the Apple Touch icons, it'll use that as the source image and if not, it has to work with the low resolution favicons that'll look pixelated when it is scaled up in the main 1Password ap.

For sites where it doesn't have a favicon or our image service can't retrieve it because it timed out or the site had an error, we'll record a negative hit on our image service and our interns will work on creating custom icons to store on the image service. We sort by the # of negative hits and process the most popular ones first.

If there are some sites where you need an icon right now, you can edit the item to store your own custom image.

Smudge

@MikeT, so 1P doesn't even attempt to get the icons (favicon or touch icon) directly from each site but only from your image server?

MikeT

Hi @smudge,

Correct, it's more efficient this way and the image service can scale to specific 1Password app, like the iOS devices can get smaller-sized images and the desktop apps get bigger ones.

pbryanw

@MikeT - Ok, I've found that you have to go into edit mode then double click on the Rich Icon to change it, but what image size is recommended for Rich Icons?

MikeT

You can drop in anything you want, 1Password will automatically resize and compress the image to fit the maximum size of 16KB.

Rockyroad

Four that I was surprised didn't populate the icon field:

• eBay
• Flicker
• Edublogs
• TidBits

sjk

Hi, @Rockyroad. I've mentioned those sites to our icon admin. In my testing Edublogs and TidBits are missing icons. Did you mean Flickr rather than Flicker? Thanks!

Rockyroad

Yes sorry, I meant Flickr

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kkirsche

@MikeT I'm confused with what was said here, I have put in icons and 1Password removes them even after I click save.

pomme4moi

Let's say I have a login with no icon, and that I add my own icon. If 1Password later adds an icon to its image service, will the icon automatically download and replace the icon I added? Thx

MikeT

Hi guys,

Let's say I have a login with no icon, and that I add my own icon. If 1Password later adds an icon to its image service, will the icon automatically download and replace the icon I added? Thx

No, your custom icons have the highest priority, it should not be overwritten by anything.

I'm confused with what was said here, I have put in icons and 1Password removes them even after I click save.

You're dropping in custom images, and after saving it, it reverts to images we have on our service or to the generic icons? I'm not able to reproduce it here. Can you tell me which version of 1Password you have and also, what are the steps you're taking to reproduce this.

So how does this work? I request correct icons for all sites that have missing ones, e.g. http://discussions.agilebits.com?

For now, you don't have to do anything. Our service records the URLs it cannot retrieve an icon from and our intern, Alex :), will create the icons manually to upload to our image service. Note we do not record anything other than the URLs. We sort the list by the most popular requests and work down the list.