Issue with upgrade on one machine

bevanhouston
bevanhouston
Community Member

I've upgraded to iPassword 4 (website version) successfully on one machine.
The iPassword 3x version on our other machine began showing a blank screen in the app with none of the content.
I uninstalled version 3, and installed version 4. The master password does not work on this machine now.
I've verified that the password is correct on the first upgraded machine and on an ios device.
Any assistance would be appreciated.
(the new app looks like a very nice upgrade)

Comments

  • big77
    big77
    Community Member

    Can you copy your data file from the working machine onto the non-working machine?

  • Megan
    Megan
    1Password Alumni

    Hi @bevanhouston,

    I'm so sorry to hear about the troubles you are having upgrading! In order to provide some instructions, I'd like to know just a bit more about your setup with 1Password. What are you currently using to keep your data synced up between the two computers?

This discussion has been closed.