"Looking for the 1Password app" installation fail on MacBook Air (10.8.5) Safari

highermath
highermath
Community Member

I can't seem to get by this.

This is a family upgrade to 1Password 3 purchased directly.

Safari Version 6.1 (8537.71)

Comments

  • sjk
    sjk
    1Password Alumni

    Hi, @highermath.

    I'm sorry you're having trouble getting 1Password 4 working with Safari. Here are some suggestions for fixing it:

    And if you're still stuck after that please email us a Diagnostics Report from your Mac that's having this problem and we'll help you resolve it through email; instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

  • highermath
    highermath
    Community Member

    A few restarts solved the problem.

  • sjk
    sjk
    1Password Alumni

    Thanks for letting me know, @highermath. Happy holidays!

This discussion has been closed.